Description:
Key Duties and Responsibilities:- Ensure that all credit policies and procedures are adhered to at all times
- Perform credit checks on new and existing customers
- Create and maintain customer accounts in line with agreed SLAs
- Collect outstanding payments within agreed targets and KPIs
- Follow up on overdue accounts and issue demand letters when required
- Place overdue accounts on hold and hand-over bad debts where necessary
- Accurately capture and allocate customer payments
- Reconcile debtor accounts and resolve discrepancies
- Distribute customer statements and invoices
- Liaise with customers to arrange payment plans
- Resolve customer queries and close all tickets once resolved
- Communicate effectively with internal departments to resolve account issues
- Prepare weekly and monthly age analysis reports with commentary
- Present high-risk accounts to management for review
- Process refunds, adjustment journals, and debit order runs
- Maintain accurate and up-to-date customer master data
- Assist with internal and external audit requirements
Qualifications and Experience:
- Degree or National Diploma in Credit Management, Accounting, or a related field
- 25 years experience in credit control or accounts receivable
- Strong experience in professional debt collection
- Proficient in MS Office, with intermediate to advanced Excel skills
- Knowledge of Sage 300 / Accpac and Microsoft Dynamics (advantage)
- Strong reconciliation and analytical skills
APPLY NOW!
If you are interested in this opportunity, please apply directly. For more vacancies, please visit
05 Feb 2026;
from:
gumtree.co.za