Description:
Position Purpose
To deliver a comprehensive and effective Human Capital and Payroll function that supports the Management Team. This role requires close collaboration with operational department managers to provide high-quality service to employees, covering all aspects of the employee life cycle. Responsibilities include, but are not limited to, preparing and distributing employee documentation, handling recruitment and onboarding, managing payroll and employee benefits, maintaining departmental policies and procedures, responding to queries, and generating reports.
Key Performance Areas
Recruitment and Induction
Advertise divisional and group vacancies. Assist with the screening and shortlisting of applicants. Advise department managers on market-related salary packages. · Provide dummy payslips where required. Conduct onboarding and induction for new employees at the branch.E mployee Take-On & Monthly Payroll
Coordinate payroll input packs and verify documents for completeness and accuracy. · Submit payroll input to the payroll department before the deadline. Ensure accurate submission of overtime and commission data. · Prepare and distribute employment contracts. Complete employee checklists and ensure all information is captured on VIP and other systems. Manage the electronic filing of new and existing employee documents.Benefits Administration
Submit and follow up on benefit claims and related queries. Liaise with provident fund providers on disability applications and claims. Facilitate evaluation and updates of benefits plans (Cedar, Discovery, MIBFA). · Coordinate annual Employee Wellness initiatives.Terminations
Coordinate and conduct exit interviews; prepare exit reports for management. · Submit monthly termination reports to IT for access and system updates.E mployment Equity and Worker Forums
Update and submit EE and Worker Forum statistics to Shared Services Human Capital. · Participate in branch EE and Worker Forums; take minutes and post on notice boards. · Ensure monthly updates are submitted to the HR Manager for reporting purposes.P olicy F amiliarisation
Ensure only current Human Capital policies and procedures are accessible to departments and employees. Ensure full execution of all stages of the employee life cycle (e.g., performance reviews, skills audits, assessments, counselling, health and safety).