Description:
Job Introduction
IZI South Africa is seeking to fill a vacancy at its Upington branch for the position of Crew Member.
Main Purpose of the Role
This role is responsible for the collection and delivery of client consignments, as well as the loading of trucks destined for clients. It involves verifying all necessary equipment and completing paperwork using electronic scanning devices. The successful candidate will ensure consignments are accurately received from the Vault, correctly segregated, and securely stowed onboard in compliance with company policies, standard operating procedures, and directives.
Performance Standards
Delivery of Valuables to Customers
Adhere to all relevant procedures and ensure the correct security devices are utilised to guarantee the safe transport of consignments at all times.
Conduct all deliveries with professionalism, reflecting the values of IZI.
Accurately complete scanning and documentation for record-keeping and audit purposes.
Maintain the safety and security of customer assets as their responsible custodian.
Ensure all deposit slips issued by the bank are delivered promptly to customers.
Delivery of Consignments to Vault (Branch-Based)
Complete all handover documentation accurately, utilising electronic devices to scan consignments.
Deliver consignments according to the planned schedule, consistently meeting service level agreements.
Maintain cleanliness and organisation of the crew compartment and Vault at all times.
Scanning the Environment for Potential Threats (Suspicious Vehicles and Persons)
Remain vigilant at all times and promptly report any suspicious vehicles or activities to the Control Room.
Identify optimal tactical positions to provide cover for oneself and others, ensuring clear lines of sight and safe exit from the vehicle upon the drivers instruction.
Assess and select the safest tactical route from the vehicle to the client collection or delivery point before disembarking, following the drivers instructions.
Enter and exit the vehicle using tactical procedures to maintain security.
Conduct ongoing surveillance en route to detect any potential threats.
Health & Safety
Embrace a culture of "Safety First"
Adhering to company Health and Safety Proc