Description:
Junior Transport Controller (Remote / Field-Based)
Location: Cape Town Region (Remote / Field-Based) Reporting to: Manager Scope: ±10 Owner-Drivers | Multiple Clients | Port & Deliveries
Role Overview
The Junior Transport Controller provide support in the coordination, monitoring, and control of transport operations across multiple owner-drivers and clients. Working within a broker environment, the role focuses on assisting with daily dispatch, documentation, and driver communication to ensure smooth cargo movement between ports, depots, and final destinations.
This is a hands-on, learning-focused role that involves contributing to operational and administrative tasks while developing skills in transport management. Responsibilities include supporting senior staff with real-time dispatch, assisting with system updates, and facilitating client communication. The role provides exposure to operational challenges, with opportunities to build confidence in managing transport coordination and documentation processes.
Key Responsibilities
- Assist with dispatch planning, load allocation, and monitoring pickups/deliveries.
- Support container bookings, port monitoring, and system updates.
- Liaise with drivers to relay instructions, communicate client requirements, and escalate risks.
- Collect and verify Proof of Delivery (PODs), maintain records, and follow up on missing documentation.
- Provide delivery updates, assist with client queries, and support service levels.
- Use Excel, Word, and email for trip tracking, load summaries, and reporting.
- Follow compliance procedures, identify risks, and support safe practices.
- Work flexible hours, including early mornings, after-hours, and weekends.
Requirements & Attributes
- Reliable OWN Transport, basic MS Office skills, strong organization, and communication abilities.
- Ability to work Remotely with guidance. Self-discipline is crucial.
- Stable and high-speed Wi-Fi non-negotiable.
- Exposure to and a basic knowledge of containerized cargo.
- Basic working knowledge of Microsoft Excel, Word, and email communication.
- Exposure to transport brokering.
- Familiarity with NAVIS/Transnet port systems.
- Reliable, detail-oriented, calm under pressure, and professional in communication.
- Comfortable and able to manage multiple drivers and priorities simultaneously.
- Strong organizational and multitasking skills.
Working Conditions
Remote-based role with field duties, irregular hours, and high interaction with drivers and clients in a fast-paced operationally demanding environment.
Working Hours: Monday to Saturday, flexible.
Salary: Market-related ( max of R14 200 p.m.) *
* based on experience and ability.
To Apply - Mail an updated / recent CV to:
christo@peoplesolutions.co.za