Description:
Role purpose: The Service & Maintenance Manager is responsible for overseeing multiple contracts within a multi-technical facility management environment, ensuring the efficient delivery of hard services, including MEP (Mechanical, Electrical, and Plumbing), HVAC, and other critical infrastructure maintenance. This role ensures operational excellence, client satisfaction, compliance with regulations, and optimal resource allocation. The Area Manager will lead technical teams, implement best practices, and drive continuous improvement across multiple sites
Minimum requirements:
- Bachelors degree in mechanical, Electrical, or Civil Engineering, Facility Management, or a related field.
- 7+ years of experience in multi-technical facility management, with at least 3 years in a leadership role.
- Strong technical expertise in MEP systems, HVAC, and energy management.
- Experience managing multiple sites and large, diverse technical teams.
- Solid understanding of asset lifecycle management, preventive maintenance, and building automation systems.
- Proven ability to manage budgets, optimize costs, and enhance operational efficiency
Skills & Competencies required:
- Strong understanding of HVAC systems within a construction environment.
- Excellent planning and organizational skills.
- Strong attention to detail and problem-solving ability.
- Effective decision-making and communication skills.
- Teamwork and conflict management capabilities.
- Positive, approachable, and professional attitude.
- Trustworthy, ethical, and results-driven.
- Assertive, decisive, and equipped with strong leadership skills.
Responsibilities:
Operational & Technical Management:
- Oversee the execution of multi-technical facility management services across multiple sites, ensuring high service levels.
- Ensure the proper operation and maintenance of MEP, HVAC, electrical, plumbing, and other technical systems.
- Monitor asset performance, implement preventive and corrective maintenance strategies, and optimize lifecycle costs.
- Conduct technical audits and inspections to ensure compliance with industry standards and best practices.
- Implement and enforce energy management and sustainability initiatives to improve efficiency.
- Manage budgets for facility operations, ensuring cost-effectiveness and financial performance.
- Optimize maintenance costs by implementing efficient work processes and resource utilization.
- Track expenditures, forecast financial needs, and identify cost-saving opportunities
- Act as the primary liaison between the company and clients, ensuring contract compliance and service excellence.
- Proactively address client concerns and ensure high levels of satisfaction.
- Identify opportunities to enhance service offerings and drive busine