Description:
The Person:Degree or Diploma in Retail, Sales or Management essential. At least 5 years retail sales experience, with a proven track record in exceeding targets. Proficient in MS Office (Excel essential), with excellent computer skills knowledge. Own transport is essential. Valid driver's licence. Branch operates 7 days a week with extended retail hours; management flexibility required Knowledge & Skills Required:
Strong understanding of products, pricing, and company services Familiarity with retail systems (Axapta advantageous) and customer service policies Solid knowledge of general retail operations Core Competencies:
Strong problem-solving, decision-making, and critical thinking skills Effective planning, organisation, and numerical ability Excellent communication, telephone, and customer service skills Confident in managing meetings, conflict, and sales interactions Enthusiastic, self-motivated, and customer-focused with a positive attitude Key responsibilities include:
People Leadership: Plan, delegate, and lead branch staff; manage performance, training, HR processes, and leave administration while driving a positive, high-performance culture. Customer Experience: Maintain exceptional service standards, manage customer feedback, and continuously improve service delivery. Stock & Inventory Control: Own stock management end-to-end shrinkage, buyouts, reporting, stock movement, and stock takes in line with budget and company policy. Sales & Commercial Performance: Set and manage sales budgets, implement sales strategies, analyse performance, and manage pricing in line with market conditions. Financial & Operational Control: Oversee cash handling, POS, reconciliations, reporting, COD transactions, refunds, petty cash, and branch-level financial accuracy. Loss Control & Security: Actively manage stock losses, branch security, and compliance with internal controls. Merchandising & Housekeeping: Ensure visual standards, promotions, planograms, storage, and housekeeping are consistently maintained. Compliance & Admin: Manage reporting, documentation, health & safety compliance, and execute regional and head office instructions on time. This role suits a resilient, commercially minded retail leader who enjoys ownership, pressure, and running a branch like a business.
31 Jan 2026;
from:
gumtree.co.za