Description:
VACANCY – FAST TRACK CLAIMS ADMINISTRATOR (DURBAN)
Job Purpose:
The responsibility of the Claims Administrator will be to communicate with customers, on all matters pertaining to fast track claims.
Responsibilities:
Liaise with customers and/or brokers on matters pertaining to windscreen, tracking and plumbing claims; Contacting clients and arranging appointments, without delay; Appointing of service providers to attend to claims, without delay, to assist clients; Authorise or decline claims; Liaise with customers on any service-related issues; Assisting with general administration duties; Handling of queries relating to claims; Processing of purchase orders on the internal system; Liaise with internal divisions and regions where applicable on claims issues; Monitoring the process of fast track claims, ensuring that all parties are informed of the progress at all times; Follow up with service providers on the progress and completion of claims;
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty in a diligent and accurate manner.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Grade 12 (minimum requirement); Candidates must be able to arrange transport to and from the workplace (own transport preferred); Must be computer literate (MS Office, Excel and Outlook); Must have the ability to work in an organised manner, demonstrate good time management skills and be able to prioritise accordingly; Must be professional and have excellent communication skills (well spoken and good listening skills), including good telephone skills; Must have problem solving skills and able to responsibly deal with conflict in a professional manner; Ability to adapt to change and to work under pressure, within given timelines; Must be analytical and attention to detail at all times is crucial in this function; Must be a team player with a positive, friendly and helpful attitude; Must be customer service orientated and driven; Fully bilingual will be advantageous
Detailed CV’s must be e-mailed to candice@1assist.co.za
30 Jan 2026;
from:
gumtree.co.za