Description:
We currently have a vacancy for the position of Receptionist, based in Cape Town.Overall purpose of the job: Welcomes visitors by greeting them in person or on the telephone, answering or referring inquiries, directs calls & visitors by to the relevant department.
Main duties and responsibilities will include, but will not be limited to:
- Answer telephone, screen, and direct calls
- Take and relay messages
- Provide information to callers
- Greet persons entering organisation
- Direct persons to correct destination
- Deal with queries from the public and customers
- Ensure knowledge of staff movements in and out of organisation
- Monitor visitor access and maintain security awareness
- Provide general administrative and clerical support
- Prepare correspondence and documents
- Receive and sort mail and deliveries
- Monitor and maintain office equipment
- Control inventory relevant to reception area
- Ensure the tidiness of the reception area
Qualifications, skills, and experience:
- Grade 12 /Matric – essential
- Qualification in office administration or similar – highly preferred
- Previous experience of at least two years in a similar position
- Excellent communications skills (both verbal and written)
- Excellent command of the English language
- Data capture accuracy & attention to detail.
- Ability to manage customer’s expectations
- Customer focused - ability to excel in the provision of service
- Energetic/shows initiative and have ability to work under pressure
- Ability to consistently deliver quality service even when under pressure
- Time management skills and keen sense of attention to detail
- PC literate (Excel, Word, e-mail. SAP literate a distinct advantage)
- Team player
Requirements:
- Answer telephone, screen, and direct calls
- Take and relay messages
- Provide information to callers
- Greet persons entering organisation
- Direct persons to correct destination
- Deal with queries from the public and customers
- Ensure knowledge of staff movements in and out of organisation
- Monitor visitor access and maintain security awareness
- Provide general administrative and clerical support
- Prepare correspondence and documents
- Receive and sort mail and deliveries
- Monitor and maintain office equipment
- Control inventory relevant to reception area
- Ensure the tidiness of the reception area
- Grade 12 /Matric – essential
- Qualification in office administration or similar – highly preferred
- Previous experience of at least two years in a similar position
- Excellent communications skills (both verbal and written)
- Excellent command of the English language
- Data capture accuracy & attention to detail.
- Ability to manage customer’s expectations
- Customer focused - ability to excel in the provision of service
- Energetic/shows initiative and have ability to work under pressure
- Ability to consistently deliver quality service even when under pressure
- Time management skills and keen sense of attention to detail
- PC literate (Excel, Word, e-mail. SAP literate a distinct advantage)
- Team player
30 Jan 2026;
from:
careers24.com