Description:
To ensure the effective execution of a sales and merchandising function of client’s products at store level, specifically focusing on the pharmacy channel to optimise product availability and representation.
Key Outputs
1. Shelf Health
- Ensure OSA (On-Shelf Availability) and SOS (Share of Shelf) compliance within Clicks and Dis-Chem.
- Execute the Vision Store Program to maintain premium brand visibility.
- Implement planograms and secure priority displays to drive visibility.
- Conduct regular SOH (Stock on Hand) counts and manage expired stock to maintain high shelf standards.
2. Effective Administration
- Capture store-level data accurately and provide detailed reports on field activities.
- Maintain organised documentation and records according to predefined procedures.
- Utilise operational and sales software applications with advanced proficiency to track store performance.
3. Sales Target / Volume and Profitability
- Deliver on IDP (Individual Development Plan) sales targets and secure promotional deals.
- Drive the sell-through of priority brands to unlock growth opportunities within the pharmacy channel.
- Monitor and report on sales performance to ensure the growth and profitability of the client portfolio.
4. Manage and Develop Field Staff
- Provide guidance and support to roving merchandisers and dedicated teams within the field.
- Facilitate team effectiveness by taking actions that demonstrate consideration for the needs of the merchandising team.
- Act as a point of contact for internal communication, coordinating between the field and the operational support office.
5. Client / Customer Satisfaction
- Build and maintain professional business associations with store managers and pharmacy staff.
- Handle client inquiries and requests promptly and professionally to ensure high satisfaction ratings.
- Act as a champion for the customer by identifying and resolving process bottlenecks at the store level.
6. Effective Self-Management
- Organise time effectively and apply self-management habits that lead to increased productivity.
- Manage your own performance and IDP to achieve personal and professional growth goals.
- Adhere to company policies and industry regulations (including POPIA) during all field interactions.
Requirements:
To ensure the effective execution of a sales and merchandising function of client’s products at store level, specifically focusing on the pharmacy channel to optimise product availability and representation.
Key Outputs
1. Shelf Health
- Ensure OSA (On-Shelf Availability) and SOS (Share of Shelf) compliance within Clicks and Dis-Chem.
- Execute the Vision Store Program to maintain premium brand visibility.
- Implement planograms and secure priority displays to drive visibility.
- Conduct regular SOH (Stock on Hand) counts and manage expired stock to maintain high shelf standards.
2. Effective Administration
- Capture store-level data accurately and provide detailed reports on field activities.
- Maintain organised documentation and records according to predefined procedures.
- Utilise operational and sales software applications with advanced proficiency to track store performance.
3. Sales Target / Volume and Profitability
- Deliver on IDP (Individual Development Plan) sales targets and secure promotional deals.
- Drive the sell-through of priority brands to unlock growth opportunities within the pharmacy channel.
- Monitor and report on sales performance to ensure the growth and profitability of the client portfolio.
4. Manage and Develop Field Staff
- Provide guidance and support to roving merchandisers and dedicated teams within the field.
- Facilitate team effectiveness by taking actions that demonstrate consideration for the needs of the merchandising team.
- Act as a point of contact for internal communication, coordinating between the field and the operational support office.
5. Client / Customer Satisfaction
- Build and maintain professional business associations with store managers and pharmacy staff.
- Handle client inquiries and requests promptly and professionally to ensure high satisfaction ratings.
- Act as a champion for the customer by identifying and resolving process bottlenecks at the store level.
6. Effective Self-Management
- Organise time effectively and apply self-management habits that lead to increased productivity.
- Manage your own performance and IDP to achieve personal and professional growth goals.
- Adhere to company policies and industry regulations (including POPIA) during all field interactions.
- Ensure OSA (On-Shelf Availability) and SOS (Share of Shelf) compliance within Clicks and Dis-Chem.
- Execute the Vision Store Program to maintain premium brand visibility.
- Implement planograms and secure priority displays to drive visibility.
- Conduct regular SOH (Stock on Hand) counts and manage expired stock to maintain high shelf standards.
- Capture store-level data accurately and provide detailed reports on field activities.
- Maintain organised documentation and records according to predefined procedures.
- Utilise operational and sales software applications with advanced proficiency to track store performance.
- Deliver on IDP (Individual Development Plan) sales targets and secure promotional deals.
- Drive the sell-through of priority brands to unlock growth opportunities within the pharmacy channel.
- Monitor and report on sales performance to ensure the growth and profitability of the client portfolio.
- Provide guidance and support to roving merchandisers and dedicated teams within the field.
- Facilitate team effectiveness by taking actions that demonstrate consideration for the needs of the merchandising team.
- Act as a point of contact for internal communication, coordinating between the field and the operational support office.
- Build and maintain professional business associations with store managers and pharmacy staff.
- Handle client inquiries and requests promptly and professionally to ensure high satisfaction ratings.
- Act as a champion for the customer by identifying and resolving process bottlenecks at the store level.
- Organise time effectively and apply self-management habits that lead to increased productivity.
- Manage your own performance and IDP to achieve personal and professional growth goals.
- Adhere to company policies and industry regulations (including POPIA) during all field interactions.
- Negotiation: 2 to 3 years
- Problem Solving: 2 to 3 years
- Verbal Communication: 2 to 3 years
- Planning And Organising: 2 to 3 years
- Relationship Building: 2 to 3 years
- Impact: 2 to 3 years
- Responsibility: 2 to 3 years
- Customer/Client Service Orientation: 2 to 3 years
- Stress Tolerance (Resilience): 2 to 3 years
Grade 12 or NQF level 4
2 years’ experience in FMCG industry
2 years' experience in Retail Pharma Industry