Description:
Join Our Dynamic Forex Client Services Team!
Are you passionate about forging strong client relationships and helping customers succeed? We're looking for a proactive, people-focused individual based in Johannesburg or Pretoria to join our leading fintech company!
What You'll Do:
Visit clients in person to guide them through our seamless onboarding process Support and explain admin related to forex transactions Collaborate with the Sales team to onboard new clients and deepen existing relationships Manage multiple forex accounts for both individuals and companies Tackle challenging client requests and resolve escalations effectively Help drive initiatives that boost customer satisfaction and retention rates Retain clients by building trust and understanding their unique needs Identify new business opportunities within your portfolio Analyze client success or failure and recommend process enhancements Ensure efficient follow-ups and closure of open issues for maximum client satisfaction Support customers via email, phone, online presentations, screen-share, and in-person meetingsWhat You'll Need:
Minimum 2 years in a client-facing role Ideally, a tertiary qualification in finance, law, management, or similar Technically savvy with the ability to learn new systems quickly Knowledge of forex is a strong advantage Fluent in English & Afrikaans Excellent administrative, communication, and people skills Strong with numbers and adept at problem-solving Comfortable working independently—remotely and proactively Valid SA driver’s license and own vehicle If you’re ready to make a real impact with a high-growth company, apply today and become the bridge to our clients’ success in the exciting world of forex!
27 Jan 2026;
from:
gumtree.co.za