Description:
JC Security SA is a well-established security service provider seeking a dynamic and experienced Operations Manager to oversee and manage operational service delivery across multiple sites in the Western Cape.Key Responsibilities
-
Overall management of security operations and site performance
-
Daily coordination and supervision of area managers and site supervisors
-
Ensuring full compliance with PSIRA, Labour Law, and Bargaining Council requirements
-
Client liaison and relationship management, including handling escalations and service issues
-
Staff management including rostering, discipline, performance management, and training oversight
-
Conducting site inspections, audits, and operational assessments
-
Managing incidents, investigations, and corrective action reports
-
Ensuring operational efficiency, cost control, and service quality
-
Supporting HR and payroll with accurate operational data Minimum Requirements
-
Proven experience as an Operations Manager (security industry essential)
-
Minimum 3 experience in the security industry
-
Valid PSIRA Grade A (non-negotiable)
-
Strong knowledge of PSIRA regulations, BCEA, and Labour Relations
-
Valid driver’s license and own reliable transport
-
Excellent leadership, communication, and problem-solving skills
-
Strong administrative and reporting abilities
-
Ability to work under pressure and manage multiple sites
-
Computer literate (Microsoft Office, reporting systems)
Email full CV to kerry.harper@jc-group.co.za
-