Description:
Job Vacancy: Non-Motor Claims Assessor
Location:
South Africa (Gauteng, North-West, Limpopo, Mpumalanga, Eastern Cape, Free State, Western Cape, or KZN)
Position Type: Internship
Date Posted: 26 January 2026
Job Purpose
We are seeking a detail-oriented Non-Motor Claims Assessor Intern for end-to-end adjudication of short-term insurance claims. You will be assisting in determining the validity, quantum, and merit of claims involving buildings, contents, and technical equipment (e.g., solar, geysers, and electronics).
Key Responsibilities
· Claims Adjudication: Validate and finalize claims for glass, fire, theft, and building damage against policy terms and conditions.
· Site Inspections & Investigations: Conduct field or desktop assessments with a senior claims assessor to verify the cause of loss and extent of damage.
· Cost Management: Negotiate with service providers (builders, electricians, etc.) and audit quotes to ensure accurate settlement amounts.
· Fraud Detection: Identify suspicious activity and potential fraud, escalating cases to the relevant investigative departments.
· Stakeholder Management: Provide professional updates to clients and intermediaries.
Minimum Requirements
· Education: Matric/Grade 12 certificate. A tertiary qualification will be an added advantage. A Higher Certificate in Short-Term Insurance (NQF 4 or 5) is highly preferred.
· Experience: 0–1 years of experience in non-motor claims assessing or loss adjusting within the South African insurance industry.
· Compliance: Be willing to be FAIS compliant or to possess a FAIS-recognized qualification. RE5 certification is an advantage.
· Technical Skills: MS Office (Excel).
· Driver’s License: Valid South African driver’s license (essential for field work).
Skills & Attributes
· Strong knowledge of non-motor products (Homeowners, Building, and Content insurance).
· Excellent analytical thinking and decision-making skills.
· High level of empathy and customer service excellence.
· Ability to work under extreme pressure in a deadline-driven environment.
Remuneration & Benefits
· Salary: Please indicate your preferred salary with your application.
How to Apply
Please respond with your CV and cover letter including all the above key information requested.
Alternatively, email to elroydanielson@gmail.com