Description:
Key Responsibilities:- Lead the strategic development of the collections function, identifying opportunities to improve efficiency, effectiveness, and portfolio performance.
- Design, implement, and monitor collections models and strategies across the lifecycle.
- Analyse portfolio-level data to identify risk factors, diagnose root causes, and propose actionable solutions, including code optimisation and reporting automation.
- Build and review monthly collection targets, track performance, and collaborate with BI teams to ensure that dashboards and reporting are accurate and actionable.
- Recommend and implement champion/challenger strategies to enhance portfolio profitability.
- Integrate data-driven approaches into operational processes to improve collections and recoveries.
- Optimise campaign plans and ensure the efficient use of resources and tools.
- Identify enhancements to operational systems, processes, and policies to support business objectives.
- Communicate complex technical insights clearly to non-technical stakeholders.
Job Experience and Skills Required:
- Education: Honours Degree or equivalent in BCom (Maths, Stats, or Finance), Economics (with Econometrics), Actuarial Science, or BSc Engineering
- Experience: 5+ years experience in a similar role
- Skills:
- Strong analytical and reporting skills (SQL, R, Python, AWS, and advanced Excel)
- Banking or financial services experience is advantageous
Apply now!
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23 Jan 2026;
from:
gumtree.co.za