Description:
KEY PERFORMANCE AREAS
Business Development
Maintain the companys brand reputation and ethos in a professional manner at all times. Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager. Complete a client call planner and ensure it is repeated on a four-to-six-week cycle. Monitor sales performance and gross profit activities. Present and sell company products and services to existing and potential clients. Follow up on new leads and referrals generated through field activities. Provide product demonstrations to both new and existing clients. Identify and develop new business opportunities within existing accounts (upselling). Achieve agreed-upon sales targets.Customer Relationship Management
Complete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager. Ensure that staff training is conducted for all clients, and that all related administrative tasks are completed (e.g. training registers, training certificates). Build and maintain relationships with all key client stakeholders (e.g. Buyers, General Managers, Chefs, Contract or Area Managers). Provide prompt and professional service and assistance at all times. Assist with customer deliveries when required due to unforeseen circumstances. Advise customers on the most suitable products and their efficient use. Manage account services through quality checks and ongoing follow-ups. Perform technical installations, repairs and maintenance of equipment when required. Apply the companys consultative sales approach by using hands-on service to enhance overall customer value. Provide after-hours emergency service to customers when required. Strengthen customer relationships through innovative products, demonstrations, regular service and ongoing training. Gain a thorough understanding of customer operations and develop tailored solutions as a specialist in advanced cleaning and sanitation processes.Communication and Feedback
Attend and actively participate in all sales meetings. Communicate information regarding competitor products, special account developments, and other relevant market intelligence to the Sales Manager. Assist in providing the Sales Manager with relevant service report data. Submit a weekly sales and technical report to the Sales Manager. Comply with Company Data and Communication Policies. Use prescribed templates where applicable. Meet all set and required deadlines.Administration Services
Support the Debtors Department by following up on outstanding p
22 Jan 2026;
from:
gumtree.co.za