Where

Service Administrator (Technical)

Job Placements
Boksburg Full-day Full-time

Description:

Minimum Requirements
Matric Valid Drivers License & Own Vehicle 3 5 years experience in a similar role Process customer invoices and quotations accurately and timeously Perform daily invoicing across all departments, ensuring completeness and accuracy Scan, upload, distribute, and file supply-only invoices and credit notes using M-Files Cross-reference M-Files documentation against the previous days sales profitability reports to ensure invoicing is up to date Maintain daily invoicing targets and compile invoicing statistics and graphs Prepare, review, and manage customer and internal costings Process and issue credit notes, ensuring correct approvals and accurate system updates Review daily completed job sheets and ensure all jobs are correctly invoiced and closed on M-Files Complete, update, and close service and job cards, ensuring all information is accurate and compliant Correct and maintain Work-in-Progress (WIP) reports, including adding and updating kilometre (KM) records where applicable Answer and manage incoming call centre calls professionally and efficiently Log service calls accurately and allocate them to the relevant departments or technicians Follow up on outstanding purchase orders and liaise with suppliers and internal departments as required Update and maintain contract sheets, including maintenance and service contracts Monitor maintenance contracts by tracking hours used and availability Administer service contract customers, ensuring service checklists are completed and recorded Handle internal and external queries, including invoicing, costing, and billing-related queries Prepare and distribute weekly sales and sales profitability reports Ensure accurate record-keeping, filing, and document control in line with company procedures Perform general administrative duties and provide support to relevant stakeholders Carry out ad-hoc administrative and finance-related tasks as requested by management
23 Jan 2026;   from: gumtree.co.za

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