Where

Level 2 / Level 3 Support Engineer (Firewall & Security Focus)

R 35 000 - R 48 000 a month
Carlysle Human Capital
Pretoria Full-day Full-time

Description:

Position: Level 2 / Level 3 Support Engineer – Firewall & SecurityLocation: Centurion Industry: Data, Analytics & IT Solutions About the CompanyOur client is a specialist technology solutions provider focusing on data, security and infrastructure services for enterprise clients. They operate in a fast-paced, innovative environment with strong growth opportunities. Role OverviewWe are looking for an experienced Level 2 / Level 3 Engineer with proven firewall and network security experience to support and manage critical security infrastructure. Key Responsibilities
  • Support and manage firewalls:
    • FortiGate
    • Cisco ASA / Firepower
    • Palo Alto
    • SonicWall
  • Configure:
    • Firewall rules
    • NAT policies
    • VPN tunnels (site-to-site & client VPN)
  • Troubleshoot:
    • Security incidents
    • Network connectivity issues
  • Monitor firewall logs and alerts
  • Apply security best practices
  • Provide escalation support
  • Network troubleshooting:
    • VLANs
    • Routing
    • WAN connectivity
  • Work closely with SOC & infrastructure teams
Technical Skills Required
  • Firewall administration & troubleshooting
  • VPN technologies
  • Network protocols:
    • TCP/IP
    • DNS
    • DHCP
  • Security incident response
  • Monitoring & logging tools
Exposure to:
    • SIEM platforms
    • Endpoint security solutions
Certifications (Advantageous)
  • Fortinet NSE
  • Palo Alto PCNSA
  • CompTIA Security+
  • CCNA Security
Experience
  • 4–7 years network / security support
  • Hands-on firewall experience essential
  • MSP or enterprise background

Requirements:

Key Responsibilities
  • Support and manage firewalls:
    • FortiGate
    • Cisco ASA / Firepower
    • Palo Alto
    • SonicWall
  • Configure:
    • Firewall rules
    • NAT policies
    • VPN tunnels (site-to-site & client VPN)
  • Troubleshoot:
    • Security incidents
    • Network connectivity issues
  • Monitor firewall logs and alerts
  • Apply security best practices
  • Provide escalation support
  • Network troubleshooting:
    • VLANs
    • Routing
    • WAN connectivity
  • Work closely with SOC & infrastructure teams
Technical Skills Required
  • Firewall administration & troubleshooting
  • VPN technologies
  • Network protocols:
    • TCP/IP
    • DNS
    • DHCP
  • Security incident response
  • Monitoring & logging tools
Exposure to:
    • SIEM platforms
    • Endpoint security solutions
Certifications (Advantageous)
  • Fortinet NSE
  • Palo Alto PCNSA
  • CompTIA Security+
  • CCNA Security
Experience
  • 4–7 years network / security support
  • Hands-on firewall experience essential
  • MSP or enterprise background
Key Responsibilities
  • Support and manage firewalls:
    • FortiGate
    • Cisco ASA / Firepower
    • Palo Alto
    • SonicWall
  • Configure:
    • Firewall rules
    • NAT policies
    • VPN tunnels (site-to-site & client VPN)
  • Troubleshoot:
    • Security incidents
    • Network connectivity issues
  • Monitor firewall logs and alerts
  • Apply security best practices
  • Provide escalation support
  • Network troubleshooting:
    • VLANs
    • Routing
    • WAN connectivity
  • Work closely with SOC & infrastructure teams
Technical Skills Required
  • Firewall administration & troubleshooting
  • VPN technologies
  • Network protocols:
    • TCP/IP
    • DNS
    • DHCP
  • Security incident response
  • Monitoring & logging tools
Exposure to:
    • SIEM platforms
    • Endpoint security solutions
Certifications (Advantageous)
  • Fortinet NSE
  • Palo Alto PCNSA
  • CompTIA Security+
  • CCNA Security
Experience
  • 4–7 years network / security support
  • Hands-on firewall experience essential
  • MSP or enterprise background
Key Responsibilities
  • Support and manage firewalls:
    • FortiGate
    • Cisco ASA / Firepower
    • Palo Alto
    • SonicWall
  • Configure:
    • Firewall rules
    • NAT policies
    • VPN tunnels (site-to-site & client VPN)
  • Troubleshoot:
    • Security incidents
    • Network connectivity issues
  • Monitor firewall logs and alerts
  • Apply security best practices
  • Provide escalation support
  • Network troubleshooting:
    • VLANs
    • Routing
    • WAN connectivity
  • Work closely with SOC & infrastructure teams
Technical Skills Required
  • Firewall administration & troubleshooting
  • VPN technologies
  • Network protocols:
    • TCP/IP
    • DNS
    • DHCP
  • Security incident response
  • Monitoring & logging tools
Exposure to:
    • SIEM platforms
    • Endpoint security solutions
Certifications (Advantageous)
  • Fortinet NSE
  • Palo Alto PCNSA
  • CompTIA Security+
  • CCNA Security
Experience
  • 4–7 years network / security support
  • Hands-on firewall experience essential
  • MSP or enterprise background
  • Support and manage firewalls:
    • FortiGate
    • Cisco ASA / Firepower
    • Palo Alto
    • SonicWall
  • Configure:
    • Firewall rules
    • NAT policies
    • VPN tunnels (site-to-site & client VPN)
  • Troubleshoot:
    • Security incidents
    • Network connectivity issues
  • Monitor firewall logs and alerts
  • Apply security best practices
  • Provide escalation support
  • Network troubleshooting:
    • VLANs
    • Routing
    • WAN connectivity
  • Work closely with SOC & infrastructure teams
  • FortiGate
  • Cisco ASA / Firepower
  • Palo Alto
  • SonicWall
  • Firewall rules
  • NAT policies
  • VPN tunnels (site-to-site & client VPN)
  • Security incidents
  • Network connectivity issues
  • VLANs
  • Routing
  • WAN connectivity
  • Firewall administration & troubleshooting
  • VPN technologies
  • Network protocols:
    • TCP/IP
    • DNS
    • DHCP
  • Security incident response
  • Monitoring & logging tools
  • TCP/IP
  • DNS
  • DHCP
    • SIEM platforms
    • Endpoint security solutions
  • SIEM platforms
  • Endpoint security solutions
  • Fortinet NSE
  • Palo Alto PCNSA
  • CompTIA Security+
  • CCNA Security
  • 4–7 years network / security support
  • Hands-on firewall experience essential
  • MSP or enterprise background
21 Jan 2026;   from: careers24.com

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