Control Room Operator

Description:

Job Purpose:

To provide a 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support for critical services that support the operations of Combined Private Investigations and to ensure that all matters are addressed in a prompt, efficient, and professional manner.

Education and Experience:

• Matric / Grade 12 or equivalent (NQF level 4).
• PSIRA registered ( minimum Grade C).
• Computer literate.

Exceptional telephone etiquette and communication skills. Technical background of cameras and alarm systems will be highly beneficial. Advanced surveillance body language will be highly beneficial. Proven experience with two-way radios would be beneficial. Must be able to read incident risk behaviour and perform profiling activities. Valid Driver's License. Own reliable Transport.
Key performance areas:
Reporting. Monitoring and response. General.
Important: All appointments will be made in line with CPIs AA / EE strategy. If you do not receive any feedback from us within two (2) weeks of submitting your CV, please regard your application as unsuccessful. However, if you are invited for interviews, we will keep you informed of the progress of your application.