Inhouse Travel Consultant

Description:

Role OverviewGroup of Lodges is seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting our portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics.Key ResponsibilitiesQuote, book, amend, and manage domestic and regional flightsArrange road transfers, air transfers, charters, and scenic flightsManage supplier relationships and negotiate preferred ratesApply margins and commissions in line with agreed pricing strategySupport reservations and sales teams to improve booking conversionIssue confirmations, vouchers, and travel documentationProactively manage flight changes, delays, and guest disruptionsMaintain accurate booking, invoicing, and reconciliation recordsEnsure all travel arrangements align with Isibindi brand standardsAssist with reporting on travel revenue and performanceProvide professional, timely, and personalised guestMaintain accurate records, confirmations, and supplier documentation.

• • • • Required Skills & Experience
        • Minimum 3–5 years’ experience as a Travel Consultant
        • Strong knowledge of Southern and East African travel logistics
        • Experience with luxury, safari, or tailor-made travel preferred
        • Proven experience quoting and issuing flights and transfers
        • Familiarity with airline fare structures and routing logic
        • Proficiency in MS Office and travel booking systems
        • Excellent written and verbal communication skills
        Personal Attributes
        • Highly organised with strong attention to detail
        • Commercially aware and solution-oriented
        • Calm and professional under pressure
        • Guest-focused with strong service ethics
        • Collaborative team player

Requirements:

• • • • Required Skills & Experience
        • Minimum 3–5 years’ experience as a Travel Consultant
        • Strong knowledge of Southern and East African travel logistics
        • Experience with luxury, safari, or tailor-made travel preferred
        • Proven experience quoting and issuing flights and transfers
        • Familiarity with airline fare structures and routing logic
        • Proficiency in MS Office and travel booking systems
        • Excellent written and verbal communication skills
        Personal Attributes
        • Highly organised with strong attention to detail
        • Commercially aware and solution-oriented
        • Calm and professional under pressure
        • Guest-focused with strong service ethics
        • Collaborative team player

• • • Required Skills & Experience
      • Minimum 3–5 years’ experience as a Travel Consultant
      • Strong knowledge of Southern and East African travel logistics
      • Experience with luxury, safari, or tailor-made travel preferred
      • Proven experience quoting and issuing flights and transfers
      • Familiarity with airline fare structures and routing logic
      • Proficiency in MS Office and travel booking systems
      • Excellent written and verbal communication skills
      Personal Attributes
      • Highly organised with strong attention to detail
      • Commercially aware and solution-oriented
      • Calm and professional under pressure
      • Guest-focused with strong service ethics
      • Collaborative team player

• • Required Skills & Experience
    • Minimum 3–5 years’ experience as a Travel Consultant
    • Strong knowledge of Southern and East African travel logistics
    • Experience with luxury, safari, or tailor-made travel preferred
    • Proven experience quoting and issuing flights and transfers
    • Familiarity with airline fare structures and routing logic
    • Proficiency in MS Office and travel booking systems
    • Excellent written and verbal communication skills
    Personal Attributes
    • Highly organised with strong attention to detail
    • Commercially aware and solution-oriented
    • Calm and professional under pressure
    • Guest-focused with strong service ethics
    • Collaborative team player

• Required Skills & Experience
  • Minimum 3–5 years’ experience as a Travel Consultant
  • Strong knowledge of Southern and East African travel logistics
  • Experience with luxury, safari, or tailor-made travel preferred
  • Proven experience quoting and issuing flights and transfers
  • Familiarity with airline fare structures and routing logic
  • Proficiency in MS Office and travel booking systems
  • Excellent written and verbal communication skills
  Personal Attributes
  • Highly organised with strong attention to detail
  • Commercially aware and solution-oriented
  • Calm and professional under pressure
  • Guest-focused with strong service ethics
  • Collaborative team player

• Minimum 3–5 years’ experience as a Travel Consultant
• Strong knowledge of Southern and East African travel logistics
• Experience with luxury, safari, or tailor-made travel preferred
• Proven experience quoting and issuing flights and transfers
• Familiarity with airline fare structures and routing logic
• Proficiency in MS Office and travel booking systems
• Excellent written and verbal communication skills

• Highly organised with strong attention to detail
• Commercially aware and solution-oriented
• Calm and professional under pressure
• Guest-focused with strong service ethics
• Collaborative team player