Description:
We’ve got a position available for a retentions consultant
Company: King Price
Purpose of position:
Communicating with clients and managing relationships in order to increase loyalty and retain their business.
Responsibilities:
- Handling difficult client calls
- Retaining clients as part of the King Price royal family
- Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
- All dealings with clients must be in alignment with the company culture and values
Requirements:
- Matric or matric equivalent (essential)
- Previous retentions experience (beneficial)
Skills and Attributes:
- Sales and client service oriented
- Attention to detail and quality oriented
- Deadline and results oriented
- Ability to take initiative
- Enthusiastic and passionate about the job and the company
- Organised, punctual and excellent time management skills
- Teamwork and collaboration
- Good judgment and problem-solving skills
- Adaptable and resilient
- Honesty and integrity
- Good interpersonal and communication skills
- Negotiation skills
- Administration skills
Requirements:
- Handling difficult client calls
- Retaining clients as part of the King Price royal family
- Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
- All dealings with clients must be in alignment with the company culture and values
- Matric or matric equivalent (essential)
- Previous retentions experience (beneficial)
- Sales and client service oriented
- Attention to detail and quality oriented
- Deadline and results oriented
- Ability to take initiative
- Enthusiastic and passionate about the job and the company
- Organised, punctual and excellent time management skills
- Teamwork and collaboration
- Good judgment and problem-solving skills
- Adaptable and resilient
- Honesty and integrity
- Good interpersonal and communication skills
- Negotiation skills
- Administration skills
19 Jan 2026;
from:
careers24.com