Description:
Purpose of the job:
Contributes to the total effectiveness of the department by processing accurate orders, controlling stock levels, and communicating openly with customers and export countries; solving problems proactively in a timeous manner and maintaining business relationships.
Experiential and Educational requirements:
Matric 3-5 Years related experience Relevant tertiary degree (Advantageous) Computer Literacy: Intermediate MS office and SAP experience
Essential duties and responsibilities:
Achieve financial objectives Raising accurate Sales Orders and Purchase Orders within SAP and ensuring FIFO for Goods Receipts (Maintain Order Balance) Ensure orders are processed to export country within required timing, Ensure system pricing information is accurate and up to date to allow for invoicing to be completed within lead-time, Understand Inventory levels (Reviewed Daily) and involve in initiatives to reduce aged / obsolete stock (PIPELINE Management), Ensure that stock is dispatched within agreed terms Ensure that Invoice queries are corrected within the month of processing and variance calculations are provided to management for checking and authorisation Minimise risk exposure due to air and hand carry shipments Maintain customer information - Contacts Database, Order Files Maintain strong communication to develop a detailed understanding of customer needs, building relationships and effective partnerships, Assist with implementation of action plans if customer satisfaction rating is below acceptable level Directly involved in the handling of all customer complaints relating to your area of responsibility Co-ordinate shipping schedules and communicate this information for order balance, calculation, and information sharing (Weekly) Comply to Standard Operating Procedures Ensure that SAP processing is up to date and correct regarding Orders and Pricing Identify Operational issues and tracked these with management to resolve timeously Submit Kaizen ideas to improve operational efficiencies and enhance team effectiveness and profitability Gather Information and Report/Consult with Management regarding the need for urgent shipments and priority support from TTC-Exp Ensure that ALL irregular operations are reported to management immediately for understanding and prompt action/resolution to avoid risk Process and Check Customer Orders confirming Accuracy, Fluctuations and submission timing in accordance with TTC-Exp deadlines Ensure forms are handed to Management for Authorisation and that check sheets are completed and order forms are uploaded/submitted Submit and track Request for Quotations - Providing all the necessary detail to T
16 Jan 2026;
from:
gumtree.co.za