Description:
Key Responsibilities
Lead the evolution of Client Partners into AIâ??enabled strategic advisors through structured 120â??day upskilling roadmaps Orchestrate collaboration with Data Sciences to embed predictive models into client journeys and ROIâ??driven storytelling Drive Câ??suite relationships, enhancing retention and expansion through continuous insight and sentiment monitoring Align crossâ??functional roadmaps with Product and Data Science teams; convert multiâ??source insights into influential content Set KPIs, governance, and agile feedback loops that ensure a highâ??performing humanâ??AI hybrid advisory capability Job Experience and Skills Required Education:
MBA or BSc in Business, Marketing, or Insights Certifications in AI strategy, prompt engineering, or data storytelling (advantageous) Experience:12+ years in insights/consulting, including 5+ years leading teams in productâ??led research, CX, or strategy Proven success in African markets and AIâ??driven transformation Strong track record in Câ??suite engagement and revenue growth Skills:
Hybrid leadershipcoaching teams in AI literacy, storytelling, and CRM orchestration Ability to work in matrix structures with Data Science/Tech divisions Deep understanding of ESOMAR ethics, predictive advisory, and insight commercialisation Nonâ??negotiables:
Passion for evolving traditional research into techâ??enhanced strategic value Ability to merge human insight with AIâ??powered outputs to influence executive decisionâ??making Apply now!
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16 Jan 2026;
from:
gumtree.co.za