Description:
VACANCY: BRANCH ADMINISTRATOR ASSISTANTS (TWO) – EASTERN CAPE _ EAST LONDON DISTRICT OFFICE
Emerald Life Proprietary Limited is a licensed Micro Insurer specialising in Funeral Insurance. Emerald Life Proprietary Limited is a wholly owned subsidiary of Clientele Limited. We seek to recruit two energetic, positive and self-motivated individuals to join our Administration Department in the capacity of Branch Administrator Assistants. The incumbents will be situated at our East London District Office and will work Mondays to Fridays 08h00am to 16h30pm.
Summary: Key duties and Responsibilities
Checking new business, advance capturing, and scanning: Check new business. Advance Capture new business before specified cut-off times. Scan new business onto company internal system. Adhoc Duties: Receive & sign for packages. Welcoming clients. Refreshments and comfort. Deliver messages in a manner that gain support, is clear and specific. Attending to walk-in client’s queries.
Qualifications and Experience
· Grade 12 or similar qualification is essential.
· Excellent written and verbal communication skills in English is essential.
· Additional Language(s) will be advantageous.
· Minimum of 1 to 2 years’ proven work experience Funeral Insurance.
· Admin office work and customer service experience will be preferred.
· Experience with MS Office, especially Excel, Word and Outlook are required.
· Must have a minimum typing speed of 25 words per minute (will be tested).
Skills and Attributes
Ensure that clients are addressed in a professional, helpful, and friendly manner:
Effective listening skills, patience, and empathy.
· Good time management and attention to detail.
· Be self-motivated, work independently and as part of a team.
· Adhere to deadlines and be able to work under pressure.
Should you meet the requirements and are interested in the position offered, please apply with your updated CV, cover letter, contactable references and salary expectation by no later than close of business on Tuesday, 20 January 2026 to recruitment@emeraldlife.co.za.
Emerald Life is an equal opportunity employer. Suitably qualified candidates from designated groups are encouraged to apply. However, all qualified applicants will be considered.
In compliance with the Protection of Personal Information Act (POPIA), we would like to inform you that personal information provided by applicants will be used solely for the purpose of recruitment and selection processes within Emerald Life Proprietary Limited. By submitting your application, you consent to the collection and processing of your personal information by Emerald Life Proprietary Limited.
Please consider your application unsuccessful should you not have been contacted within 2 days of the closing date.