Description:
Join Our Team as an Operations Coordinator: Customer Accounts Receivable
Komatsu South Africa is a leading name in the Mining and Construction/OEM Industry. We are currently seeking a dynamic individual to join our team in the specialized role of Operations Coordinator: Customer Accounts Receivable.
Role Overview:
As an Operations Coordinator, you will be responsible for supervising and executing financial credit control while maintaining the integrity of customer accounts within your designated region. This role plays a crucial part in ensuring smooth business processes and effective customer management.
Key Responsibilities:
- Processes customer payments.
- Monitor & control petty cash/supplier payments.
- Conduct daily cash-up & credit card reconciliation procedures/authorization.
- Follows up with debtors/other stakeholders with regards to unallocated debtors & default payments.
- Disseminating forms to customers and collating required documents for new accounts
- Obtaining approval for submission of new Customer Account
- Liaising with customers with regard to requirements and documentation for new accounts
- Checking that the new credit application form received is complete and correct for new accounts
- Phoning trade references and checking information submitted on forms/ documentation for new accounts
- Requesting bank code from Standard Bank
- Checking the Bureau (Experian) report has been requested
- Completing internal form for a new application or increase of credit limit once trade references and bank code have been obtained
- Obtaining approval signatures as per procedure
- Obtaining/printing the Debtor Age Analysis
- Allocating payment received against the invoices on the Age analysis According to remittance received
- Noting queries as listed in the creditor's reconciliation received from customers
- Allocating payments on the Komatsu ERP system
- Reconciling customer accounts monthly
- Reconciling cash accounts daily
- Creating internal transfer requests when required and within procedure, and attaching documents for authorisation and processing by Finance
- Reconciling the customer account to prove the credit balance
- Completing requests for debtors' refund forms
- Obtaining approval for refund as per procedure
Personal Attributes:
We are seeking individuals who are structured, meticulous, and possess strong integrity. You should be goal-oriented, efficient, and capable of working independently. Excellent communication skills and emotional intelligence are essential, along with a proactive and adaptable attitude.
If you are ready to take on this challenging yet rewarding role and become part of a dynamic team, please submit your application along with a detailed resume highlighting your relevant experience and qualifications.
Requirements:
- Processes customer payments.
- Monitor & control petty cash/supplier payments.
- Conduct daily cash-up & credit card reconciliation procedures/authorization.
- Follows up with debtors/other stakeholders with regards to unallocated debtors & default payments.
- Disseminating forms to customers and collating required documents for new accounts
- Obtaining approval for submission of new Customer Account
- Liaising with customers with regard to requirements and documentation for new accounts
- Checking that the new credit application form received is complete and correct for new accounts
- Phoning trade references and checking information submitted on forms/ documentation for new accounts
- Requesting bank code from Standard Bank
- Checking the Bureau (Experian) report has been requested
- Completing internal form for a new application or increase of credit limit once trade references and bank code have been obtained
- Obtaining approval signatures as per procedure
- Obtaining/printing the Debtor Age Analysis
- Allocating payment received against the invoices on the Age analysis According to remittance received
- Noting queries as listed in the creditor's reconciliation received from customers
- Allocating payments on the Komatsu ERP system
- Reconciling customer accounts monthly
- Reconciling cash accounts daily
- Creating internal transfer requests when required and within procedure, and attaching documents for authorisation and processing by Finance
- Reconciling the customer account to prove the credit balance
- Completing requests for debtors' refund forms
- Obtaining approval for refund as per procedure
- Qualifications : Diploma in Credit Management Level 3 or equivalent.
- Experience : 2-4 years in credit management/debtors role.
- Leadership : 1 year of supervisory experience preferred.
- Skills : High level of computer literacy; SAP training provided.
- Proficiency : Intermediate level in MS Excel and MS Word.
- Certifications : Membership with Institute of Credit Managers preferred.
Requirements:
- Qualifications : Diploma in Credit Management Level 3 or equivalent.
- Experience : 2-4 years in credit management/debtors role.
- Leadership : 1 year of supervisory experience preferred.
- Skills : High level of computer literacy; SAP training provided.
- Proficiency : Intermediate level in MS Excel and MS Word.
- Certifications : Membership with Institute of Credit Managers preferred.