Description:
Job DescriptionThe Internal Sales Administrator / Technical – Warranties role is responsible for providing internal sales support and technical assistance related to energy storage products, including batteries and inverters. The position combines customer service, warranty administration, technical coordination, and system-based sales processing to ensure efficient service delivery and accurate record-keeping. Key Responsibilities- Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
- Process internal sales transactions, including quotations and invoicing
- Book in, test, and assess batteries and inverters for warranty purposes
- Prepare and manage warranty claims, including issuing credits where applicable
- Utilise in-house ERP software to manage invoices, quotations, and stock availability
- Compile and submit technical and warranty-related reports for system capture
- Pick, serialise, and control stock allocated for warranty claims
- Liaise with relevant internal departments to ensure accurate and timeous processing
- Relevant administrative, sales, or technical qualification (advantageous)
- Previous experience in internal sales, technical support, or warranty administration
- Working knowledge of batteries, inverters, or electrical/energy products (advantageous)
- Experience using ERP systems, preferably Syspro
- Strong administrative skills with high attention to detail
- Good communication and customer service skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Requirements:
Key Responsibilities- Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
- Process internal sales transactions, including quotations and invoicing
- Book in, test, and assess batteries and inverters for warranty purposes
- Prepare and manage warranty claims, including issuing credits where applicable
- Utilise in-house ERP software to manage invoices, quotations, and stock availability
- Compile and submit technical and warranty-related reports for system capture
- Pick, serialise, and control stock allocated for warranty claims
- Liaise with relevant internal departments to ensure accurate and timeous processing
- Relevant administrative, sales, or technical qualification (advantageous)
- Previous experience in internal sales, technical support, or warranty administration
- Working knowledge of batteries, inverters, or electrical/energy products (advantageous)
- Experience using ERP systems, preferably Syspro
- Strong administrative skills with high attention to detail
- Good communication and customer service skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
- Process internal sales transactions, including quotations and invoicing
- Book in, test, and assess batteries and inverters for warranty purposes
- Prepare and manage warranty claims, including issuing credits where applicable
- Utilise in-house ERP software to manage invoices, quotations, and stock availability
- Compile and submit technical and warranty-related reports for system capture
- Pick, serialise, and control stock allocated for warranty claims
- Liaise with relevant internal departments to ensure accurate and timeous processing
- Relevant administrative, sales, or technical qualification (advantageous)
- Previous experience in internal sales, technical support, or warranty administration
- Working knowledge of batteries, inverters, or electrical/energy products (advantageous)
- Experience using ERP systems, preferably Syspro
- Strong administrative skills with high attention to detail
- Good communication and customer service skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
15 Jan 2026;
from:
careers24.com