Description:
Key Performance AreasCustomer Support Service
Issue Resolution & Complaint Handling
Accuracy & Record Keeping
Team Collaboration
Knowledge Development
Key Responsibilities
Handle customer calls and inquiries professionally.
Resolve issues and complaints efficiently.
Maintain accurate records of all customer interactions.
Follow up with customers to ensure satisfaction.
Work closely with team members to improve service delivery.
Stay updated on products, systems, and company policies.
Meet performance standards for service quality and response times.
Participate in training and team meetings.
Required Attitudes & Values
Customer-focused and professional
Honest and trustworthy
Accountable and reliable
Team-oriented
Calm under pressure
Willing to learn and grow
Please email your CV through to
14 Jan 2026;
from:
gumtree.co.za