Senior Head Guide/Couple

Description:

The property will consider a solo Head Guide or a couple where one partner fulfils a guiding role and the other oversees reservations, duty management, and front-of-house operations. They are based in KwaZulu Natal and this will suit passionate, professional individuals who thrive in hands-on environments and are committed to high standards of safety, conservation, and guest experience.

Role 1: Senior Head Guide/Trails

Core Criteria:

• FGASA Field Guide (NQF2) Level 1 minimum (Level 2 preferred)
• FGASA Apprentice Trails or Full Trails qualification (Full Trails preferred)
• Valid PDP, First Aid certification, and SAPS rifle competency
• 35 years experience guiding in a Big 5 reserve
• Strong leadership, mentoring, and guest hosting skills
• High level of safety awareness and professionalism
• Passion for conservation and environmental educationCandidate Responsibilities:
  
  • Lead interpretive game drives and guided bush walks in a Big 5 environment
  • Mentor and support junior guides, ensuring guiding standards are upheld
  • Manage guiding equipment including vehicles, rifles, radios, and trails gear
  • Enforce reserve rules, safety protocols, and best practice standards
  • Represent the lodge at reserve meetings and conservation initiatives
  • Contribute to exceptional guest experiences through professional hostingPackage:
    
    • Competitive salary based on experience and Trails qualification
      (Approximately R15,000 R19,000, negotiable)
    • Live-in position (single en-suite accommodation)
    • Meals on duty (21 days on / 9 days off cycle)
    • Uniform and laundry provided
    • Ongoing training and development
    • TipsRole 2: Reservations & Duty Manager
      
      This is an all-rounder lodge role combining reservations, front-office operations, guest relations, stock control, and administrative duties. The ideal candidate is organised, guest-focused, and comfortable managing multiple operational functions within a remote lodge setting.
      
      Core Criteria:
      
      • Minimum 23 years lodge or hospitality experience
        (reservations, front office, or duty management)
      • Excellent communication and interpersonal skills
      • Strong organisational ability and attention to detail
      • Computer literacy: MS Office, email, and lodge booking systems
        (NightsBridge or similar preferred)
      • Professional appearance and self-motivated work ethic
      • Valid drivers license and own transport preferred
      • Warm, approachable, and service-oriented
      • Reliable, honest, and solution-driven under pressure
      • Flexible and adaptable to changing operational demands
      • Passionate about hospitality, nature, and conservationPackage:
        
        • Competitive salary based on experience
          (Approximately R8,000 R12,000)
        • Live-in position (