Description:
We’ve got a position available for an outbound client care consultant
Company: King Price
Purpose of position:
Providing superior service to internal and external clients. Selling products to retain existing clients and attract new business for the organisation.
Responsibilities:
- Dealing with client queries and complaints
- Upselling a variety of products to existing clients, on all levels, in a competent, efficient, and professional way
- Acting in accordance with the quality standards that are in place and in line with the King Price values
Requirements:
- Matric or matric equivalent (essential)
- RE5 (essential)
- Full FAIS qualification (advantageous)
- Previous call centre experience, preferably in client care and/or sales environments (essential)
- Relevant experience in short term insurance (advantageous)
- Excellent product knowledge
Skills and Attributes:
- Live the King Price values
- Excellent attention to detail and quality oriented
- Strong problem-solving, decision-making and objection handling skills
- Deadline and results driven
- Ability to cooperate and communicate with all levels of management and clients
- Strong people skills and client-oriented
- Team player
- Show traits of resilience, integrity, ambition and passion
- Work well under pressure
Requirements:
- Dealing with client queries and complaints
- Upselling a variety of products to existing clients, on all levels, in a competent, efficient, and professional way
- Acting in accordance with the quality standards that are in place and in line with the King Price values
- Matric or matric equivalent (essential)
- RE5 (essential)
- Full FAIS qualification (advantageous)
- Previous call centre experience, preferably in client care and/or sales environments (essential)
- Relevant experience in short term insurance (advantageous)
- Excellent product knowledge
- Live the King Price values
- Excellent attention to detail and quality oriented
- Strong problem-solving, decision-making and objection handling skills
- Deadline and results driven
- Ability to cooperate and communicate with all levels of management and clients
- Strong people skills and client-oriented
- Team player
- Show traits of resilience, integrity, ambition and passion
- Work well under pressure
14 Jan 2026;
from:
careers24.com