Description:
Our client is seeking a highly capable and detail-oriented Second-in-Command (2IC) to support the Senior Credit Controller. This role is ideal for an experienced credit professional who can confidently step in when required and who has strong reporting and analytical capabilities. The successful candidate will play a key role in ensuring accurate credit control processes, producing insightful reports, and supporting effective financial decision-making.
Main Purpose of Role
To ensure that the company gets paid on time, manages its credit risk effectively, and maintains healthy cash flow while protecting customer relationships.Required Minimum Education / Training
At least a Degree or National Diploma in Credit Management or Accounting Proficient in MS Office packages i.e. MS Word, Excel, Outlook. Accpac and Microsoft Dynamics knowledge (advantage).Required Minimum Work Experience
Minimum 5 years’ Credit Control and CRM Experience. Strong experience in collecting outstanding debts professionally and within agreed timelines.Technical and Behavioural Competencies Required
Technical
Microsoft Dynamics package (advantage) Sage300/ Accpac (advantage) MS Office Intermediary to Advanced Excel Strong Reconciliation skills Accounts Receivables Reporting and Analysis skills Credit Management policies and procedures knowledge Familiarity with automation tools (advantage) Good understanding of the order to cash processBehavioural
Analytical Establish and maintain solid relationship with customers including all relevant stakeholders Attention to detail Ability to work under pressure and multi-task Team contribution Business acumen Communication skills both written and verbal Negotiation skills Target driven Good Telephone etiquette Problem solving Innovative Time management & prioritisation Customer service orientationKey Performance Areas
Ensure policies and procedures are always adhered to Perform credit checks on new and existing customers Creation of customer accounts as per agreed SLA Efficient and timeous collection of payments within target and performance driven KPI’s Follow up on overdue accounts Capturing of customer payments to the correct account Apply customer payments according to customer remittances Distribute customer statements and invoices Meet with customers and arrange payment plan Send demand letters to overdue customers Place overdue accounts on hold. Handover bad debts. Resolving customer quer
13 Jan 2026;
from:
gumtree.co.za