Where

Receptionist & Office / Admin Assistant - Franschhoek

R 8 000 - R 12 000 a month
West Coast Personnel
Cape Town Full-day Full-time

Description:

We are currently seeking a Receptionist and an Office / Admin Assistant to join our team in Franschhoek. These roles are ideal for professional, organised individuals with strong communication and administrative skills.

Receptionist & Office / Admin Assistant

ð Location: Franschhoek
ð¼ Type: Full-Time
ð° Salary: R8 000 – R12 000 (entry-level)
ð Working Hours: Monday to Friday, 08:00 – 17:00
ð« Closed on weekends and public holidays
We are currently seeking a Receptionist and an Office / Admin Assistant to join our team in Franschhoek. These roles are ideal for professional, organised individuals with strong communication and administrative skills.

Minimum Requirements

  • Must live in or near Franschhoek, or have reliable transport
  • Proven work experience in one or more of the following:
    • Office Administrator
    • Administrative Assistant
    • Finance
    • Receptionist
  • Tertiary qualification in Administration, Management or HR
    (Candidates with more than 1 year of relevant work experience may be considered without tertiary education)
Additional requirement for Office/Admin Assistant role:
  • 1–3 years’ experience in administration, office support or related fields

Competencies & Skills Required

  • Proficient in MS Office (Word, Excel, Outlook); Pastel experience advantageous
  • Professional, punctual, and clear verbal and written communication
  • Excellent interpersonal skills
  • Fluent in English and Afrikaans
  • Professional telephone and email etiquette
  • Strong attention to detail and accuracy (especially when working with numbers)
  • Ability to multitask, work under pressure, and remain calm in challenging situations
  • Ability to work independently and as part of a team
  • Professional appearance and positive attitude
Additional skills for Office/Admin Assistant role:
  • Basic accounting or bookkeeping knowledge
  • Ability to clearly explain payment terms
  • Ability to encourage payments while maintaining positive client relationships

Key Responsibilities

  • Greet and welcome visitors professionally
  • Answer and divert phone calls; respond to emails and WhatsApp messages
  • Assist clients with queries, complaints and general information
  • Take and process orders via WhatsApp, email and phone
  • Process tax invoices, quotations and sales orders using Pastel
  • Manage calendars and schedule appointments (e.g. doctor, dentist)
  • Remind staff or management of meetings and important dates
  • Receive packages and sign off deliveries or collections
  • Provide general administrative support including filing, scanning, printing and document preparation
  • Report issues to relevant personnel
  • Take the work cellphone home when required to note after-hours WhatsApp messages and notify relevant staff the next working day
Additional Responsibilities for Office/Admin Assistant role:
  • Manage a personal client base, including order processing and account reviews
  • Send statements and monitor payment history
  • Perform debt collection duties
  • Identify slow-paying or overdue accounts
  • Assist with basic accounting or payroll tasks (if required)
  • Order and manage office supplies (mainly stationery)
  • Conduct stock taking

Requirements:

  • Must live in or near Franschhoek, or have reliable transport
  • Proven work experience in one or more of the following:
    • Office Administrator
    • Administrative Assistant
    • Finance
    • Receptionist
  • Tertiary qualification in Administration, Management or HR
    (Candidates with more than 1 year of relevant work experience may be considered without tertiary education)
  • Office Administrator
  • Administrative Assistant
  • Finance
  • Receptionist
  • 1–3 years’ experience in administration, office support or related fields
  • Proficient in MS Office (Word, Excel, Outlook); Pastel experience advantageous
  • Professional, punctual, and clear verbal and written communication
  • Excellent interpersonal skills
  • Fluent in English and Afrikaans
  • Professional telephone and email etiquette
  • Strong attention to detail and accuracy (especially when working with numbers)
  • Ability to multitask, work under pressure, and remain calm in challenging situations
  • Ability to work independently and as part of a team
  • Professional appearance and positive attitude
  • Basic accounting or bookkeeping knowledge
  • Ability to clearly explain payment terms
  • Ability to encourage payments while maintaining positive client relationships
  • Greet and welcome visitors professionally
  • Answer and divert phone calls; respond to emails and WhatsApp messages
  • Assist clients with queries, complaints and general information
  • Take and process orders via WhatsApp, email and phone
  • Process tax invoices, quotations and sales orders using Pastel
  • Manage calendars and schedule appointments (e.g. doctor, dentist)
  • Remind staff or management of meetings and important dates
  • Receive packages and sign off deliveries or collections
  • Provide general administrative support including filing, scanning, printing and document preparation
  • Report issues to relevant personnel
  • Take the work cellphone home when required to note after-hours WhatsApp messages and notify relevant staff the next working day
  • Manage a personal client base, including order processing and account reviews
  • Send statements and monitor payment history
  • Perform debt collection duties
  • Identify slow-paying or overdue accounts
  • Assist with basic accounting or payroll tasks (if required)
  • Order and manage office supplies (mainly stationery)
  • Conduct stock taking
12 Jan 2026;   from: careers24.com

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