Receiving Dispatch Manager

Description:

Job Purpose

The Receiving & Dispatch Manager is responsible for overseeing all receiving, storage, stock control, and dispatch operations in line with SPAR operating procedures and standards . This role ensures accurate stock handling, accurate receiving and dispatch of goods, compliance with food safety and health regulations, and effective team management.

Key Responsibilities

Receiving Operations

• Manage and supervise all receiving of stock from suppliers and SPAR distribution centers
• Ensure all deliveries are checked by purchase orders, delivery schedules, invoices and recorded as per the given system.
• Resolve delivery discrepancies and liaise with suppliers and head office
• Ensure correct documentation and system capturing of received stock

Dispatch Operations

• Plan, coordinate, and manage dispatch of goods to stores, departments, or customers
• Ensure accurate picking, packing, and loading of stock
• Maintain dispatch schedules and meet delivery timelines
• Ensure correct dispatch documentation and stock movement records

Stock Control & Inventory

• Maintain accurate stock records and conduct regular stock counts
• Investigate and report stock variances, losses, or damages
• Ensure proper storage, rotation (FIFO/FEFO), and handling of goods
• Documenting any supplier claims keeps record as per food safety regulation.
• Maintain neat and well packed good receiving area.
• Maintain a clean and safe yard in control of all damage & returns & make sure processes are adhered to.

Team Leadership & Supervision

• Lead, train, and supervise receiving and dispatch staff
• Ensure staff follow SPAR procedures, safety rules, and performance standards
• Manage staff schedules, productivity, and discipline where necessary
• Promote a culture of accountability, accuracy, and teamwork

Compliance, Safety & Hygiene

• Ensure compliance with SPAR operational standards , food safety, and hygiene regulations
• Enforce health and safety procedures within receiving and dispatch areas
• Maintain cleanliness and organization of warehouse and receiving bays

Reporting & Communication

• Prepare daily, weekly, and monthly operational reports
• Communicate effectively with store management, suppliers, transport teams, and head office
• Support internal and external audits

Requirements:

Job Purpose

The Receiving & Dispatch Manager is responsible for overseeing all receiving, storage, stock control, and dispatch operations in line with SPAR operating procedures and standards . This role ensures accurate stock handling, accurate receiving and dispatch of goods, compliance with food safety and health regulations, and effective team management.

Key Responsibilities

Receiving Operations

• Manage and supervise all receiving of stock from suppliers and SPAR distribution centers
• Ensure all deliveries are checked by purchase orders, delivery schedules, invoices and recorded as per the given system.
• Resolve delivery discrepancies and liaise with suppliers and head office
• Ensure correct documentation and system capturing of received stock

Dispatch Operations

• Plan, coordinate, and manage dispatch of goods to stores, departments, or customers
• Ensure accurate picking, packing, and loading of stock
• Maintain dispatch schedules and meet delivery timelines
• Ensure correct dispatch documentation and stock movement records

Stock Control & Inventory

• Maintain accurate stock records and conduct regular stock counts
• Investigate and report stock variances, losses, or damages
• Ensure proper storage, rotation (FIFO/FEFO), and handling of goods
• Documenting any supplier claims keeps record as per food safety regulation.
• Maintain neat and well packed good receiving area.
• Maintain a clean and safe yard in control of all damage & returns & make sure processes are adhered to.

Team Leadership & Supervision

• Lead, train, and supervise receiving and dispatch staff
• Ensure staff follow SPAR procedures, safety rules, and performance standards
• Manage staff schedules, productivity, and discipline where necessary
• Promote a culture of accountability, accuracy, and teamwork

Compliance, Safety & Hygiene

• Ensure compliance with SPAR operational standards , food safety, and hygiene regulations
• Enforce health and safety procedures within receiving and dispatch areas
• Maintain cleanliness and organization of warehouse and receiving bays

Reporting & Communication

• Prepare daily, weekly, and monthly operational reports
• Communicate effectively with store management, suppliers, transport teams, and head office
• Support internal and external audits

• Manage and supervise all receiving of stock from suppliers and SPAR distribution centers
• Ensure all deliveries are checked by purchase orders, delivery schedules, invoices and recorded as per the given system.
• Resolve delivery discrepancies and liaise with suppliers and head office
• Ensure correct documentation and system capturing of received stock

• Plan, coordinate, and manage dispatch of goods to stores, departments, or customers
• Ensure accurate picking, packing, and loading of stock
• Maintain dispatch schedules and meet delivery timelines
• Ensure correct dispatch documentation and stock movement records

• Maintain accurate stock records and conduct regular stock counts
• Investigate and report stock variances, losses, or damages
• Ensure proper storage, rotation (FIFO/FEFO), and handling of goods
• Documenting any supplier claims keeps record as per food safety regulation.
• Maintain neat and well packed good receiving area.
• Maintain a clean and safe yard in control of all damage & returns & make sure processes are adhered to.

• Lead, train, and supervise receiving and dispatch staff
• Ensure staff follow SPAR procedures, safety rules, and performance standards
• Manage staff schedules, productivity, and discipline where necessary
• Promote a culture of accountability, accuracy, and teamwork

• Ensure compliance with SPAR operational standards , food safety, and hygiene regulations
• Enforce health and safety procedures within receiving and dispatch areas
• Maintain cleanliness and organization of warehouse and receiving bays

• Prepare daily, weekly, and monthly operational reports
• Communicate effectively with store management, suppliers, transport teams, and head office
• Support internal and external audits

Requirements & Qualifications

Essential

• Proven experience in Receiving & Dispatch Management within a SPAR environment
• Strong knowledge of SPAR systems, GRVs, stock control, and dispatch processes
• Experience managing teams in a fast-paced retail or distribution environment
• Strong organizational, leadership, and problem-solving skills
• Good computer literacy and experience with inventory systems
• Ability to work flexible hours, including weekends and public holidays

Preferred

• Ability to drive & operate a forklift
• Experience with audits, loss prevention, and compliance inspections

Key Competencies

• Attention to detail
• Strong leadership and communication skills
• Time management and planning
• Ability to work under pressure
• Integrity and accountability

• Proven experience in Receiving & Dispatch Management within a SPAR environment
• Strong knowledge of SPAR systems, GRVs, stock control, and dispatch processes
• Experience managing teams in a fast-paced retail or distribution environment
• Strong organizational, leadership, and problem-solving skills
• Good computer literacy and experience with inventory systems
• Ability to work flexible hours, including weekends and public holidays

• Ability to drive & operate a forklift
• Experience with audits, loss prevention, and compliance inspections

• Attention to detail
• Strong leadership and communication skills
• Time management and planning
• Ability to work under pressure
• Integrity and accountability

Requirements & Qualifications

Essential

• Proven experience in Receiving & Dispatch Management within a SPAR environment
• Strong knowledge of SPAR systems, GRVs, stock control, and dispatch processes
• Experience managing teams in a fast-paced retail or distribution environment
• Strong organizational, leadership, and problem-solving skills
• Good computer literacy and experience with inventory systems
• Ability to work flexible hours, including weekends and public holidays

Preferred

• Ability to drive & operate a forklift
• Experience with audits, loss prevention, and compliance inspections

Key Competencies

• Attention to detail
• Strong leadership and communication skills
• Time management and planning
• Ability to work under pressure
• Integrity and accountability