Description:
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients.We are seeking a dedicated and experienced Claims Team Leader to lead our claims department effectively. As a Claims Team Leader, you will play a pivotal role in supervising a team of consultants, ensuring efficient and accurate claims processing while providing mentorship and guidance to team members. If you have a strong background in claims, leadership skills, and a commitment to delivering excellent service, we invite you to apply for this position.
Responsibilities:
Team Supervision
Claims Processing
Coaching and Development
Quality Assurance
Customer Servicer
Performance Metrics
Reporting
Policy Adherence
Qualifications:
Matric / Grade 12/ SAQA Accredited Equivalent (Essential)
Regulatory Exam 5
Relevant FAIS Qualification
Minimum of 2 years of experience in claims management or a related role
Knowledge of insurance policies, claims procedures, and regulatory requirements.
Benefits:
Competitive salary and performance-based bonuses
Opportunities for professional development and career advancement.
Collaborative and supportive work environment.