Golf Coordinator and Finance Assistant

Description:

Purpose:

• To manage all reservations, administration and finance related to golf operations

  Education:

  • Minimum:
    • Graduated Grade 12
    • Ideal:
      • Finance and Administration related qualification

        Requirements:

        • Drivers License

          Experience:

          • Minimum:
            • 2 years working in administration, finance and reservations
            • Ideal:
              • Experience in working in a golf related business - pro shop or reservations

                Job Description:

                • Management of all club reservation systems inc. golf bookings, events and accommodation:
                  
                  • Manage daily golf booking – walk-in’s / telephone inquiries
                  • Manage golfer check-ins
                  • Manage and administer all online bookings platforms for golf and accommodation
                  • Maintain and develop SOP’s for the continual development of all reservations
                  • Pro Shop, Receptionist & Sales:
                    
                    • To answer all incoming telephone calls, to deal with requirements where possible and to direct others to the relevant person/department
                    • To enter telephone bookings into the time sheets
                    • To ensure that housekeeping on the entrance, reception and deck areas are always maintained at a high standard
                    • To receive all visitors and guests · To update the notice / welcome board daily, promoting special menus, golf promotions etc
                    • To assist with any other business requirements as directed
                    • Administration – maintain & update members, visitors & corporate databases:
                      
                      • Maintain all membership records
                      • To transfer membership categories when required
                      • To raise the correct subscription fee for each individual member
                      • To receive and process new member applications
                      • To terminate membership records and close out member accounts
                      • To introduce new members to the Club and to advise all new members of the rules and regulations of the Club
                      • To invite all new members to meet management and the Committee
                      • To maintain a data base of comparative costs on entrance fees, subscriptions and playing costs with selected Clubs
                      • To develop and produce the Club Diary
                      • Organising and administrating club, corporate and charity events:
                        
                        • Working closely with the Head of Golf
                        • Develop and implement effective sales & marketing strategy that meets the expectations and needs of the different customer groups
                        • Assist with organising club, corporate, charity and other promotional events and tournaments, ensuring they are properly structured, coordinated, communicated and delivered.
                        • Finance – maintain financial controls of all golf operations inc. pro shop:
                          
                          • To produce regular operation reports containing details of the golf operations financial performance inc. sales reports and course utilisation
                          • Financial