Description:
Key Responsibilities:Continuity of service on the day-to-day:
- Network / Telecommunications: Cabling, Switches, Optimizers, Routers, Firewall, Proxies, Gateways, WAN, WiFi, Video-Conferencing systems and others equipment UPS, AirCon, Genset, IoT
- Systems: Servers (Windows/Linux or iSeries), storage, Data backup means, Local Applications
- Be the primary escalation point for ITSM ticketing, troubleshooting complex technical issues, logs analyze. reporting, monitoring for users in the scope of work
- Design, deploy, and maintain scalable, secure IT infrastructure. Ensure high availability and performance through proactive monitoring, upgrades, and optimizations.
- Oversee daily IT operations, manage incidents, and implement backup/disaster recovery solutions. Document processes and ensure compliance with organizational standards
- Provide technical guidance, mentor junior staff, and work with cross-functional teams to align IT initiatives with business goals
- Review suppliers contracts making sure they are in accordance with AGL requirements, meeting our expectations, both in the drafting and execution phases
Job Experience and skill required
- Degree in Information Technology or Computer Science
- ITIL Foundations certified
- Project Management certified
- Strong knowledge in server hardware, operating systems (Windows / Linux), storage and virtualisation technologies
- Proficiency with networking - LAN, SD-WAN, VLANs, Switches, Firewalls, and routing protocols
- Advantage - Strong knowledge in Microsoft Active Directory environment, network/telecom (Aruba and/or Cisco), Azure cloud platform and management certificate
Apply now!
09 Jan 2026;
from:
gumtree.co.za