Senior Training Coordinator

Description:

Senior Training Coordinator

Role Overview:
Provides vision, leadership, and coordination in designing, developing, and delivering accredited and non-accredited blended learning programmes. The role ensures compliance with SETA and QCTO requirements while creating innovative, high-impact learning experiences that support our clients and learners. The Senior Training Coordinator builds scalable, future-ready programmes that combine e-learning, classroom, and workplace-based learning, while continuously evaluating and improving their impact.

Key Responsibilities:

• Training Oversight & Delivery: Plan, schedule, and manage classroom, virtual, and blended training sessions; ensure resources, facilitators, and technology are in place.
• Programme Development Support: Collaborate with instructional designers and SMEs to develop and update training materials; ensure alignment with learning outcomes and compliance standards.
• Stakeholder Engagement: Work closely with business units, facilitators, and leadership teams to identify training needs and confirm deliverables.
• Quality Assurance & Evaluation: Monitor training effectiveness through evaluations and feedback; implement improvements using data-driven insights.
• Reporting & Administration: Maintain accurate training records; generate reports using LMS platforms; track KPIs and compliance metrics.
• Project Leadership: Manage timelines, budgets, and new learning initiatives; support accreditation processes and audits for SETA/QCTO compliance.
• Team Guidance: Mentor junior coordinators and facilitators; ensure best practices and consistency across all training activities.

  Essential Requirements:
  Qualifications:

  • Bachelors Degree or 3-year Diploma in Instructional Design, Educational Technology, Curriculum Design, Industrial Psychology, or related field.
  • Postgraduate qualification in Education and/or Learning Sciences advantageous.
  • Accreditation or certification in e-learning beneficial.

    Experience:

    • Minimum of 5 years experience in Instructional Design, with proven track record in accredited
    • training development.
    • Demonstrated knowledge of SETA/QCTO accreditation processes, compliance, and quality
    • assurance.
    • Technical mindset advantageous.
    • Proven experience in working with Learning Management Information Systems (LMIS).
    • Previous experience in facilitating, evaluating, and improving e-learning solutions.

      Skills & Competencies:

      • Strong knowledge of adult learning principles and instructional design methodologies.
      • Excellent communication skills (oral, written, and visual).
      • Project management capability and ability to deliver on multiple deadlines.
      • Strong analytical and problem-solving skills.
      • Course design, tracking, and reporting.
      • Digital