Description:
This role focuses on originating new business, facilitating the transfer of existing home loans from other financial institutions, and delivering tailored home finance solutions supported by exceptional customer service throughout the application and approval processess.
Key Responsibilities
Lead Sourcing & Business Development
Proactively source potential home loan clients through both reactive and proactive prospecting methods Build and maintain a strong referral network with estate agents, bond originators, corporate partners, and direct clients Execute referral campaigns and participate in outdoor, mall, and community marketing initiatives Support brand visibility through social media engagement, corporate presentations, and wellness daysClient Needs Analysis & Pre-Qualification
Conduct thorough needs analysis using open-ended questioning to understand clients financial and emotional requirements Pre-qualify clients by assessing background information, credit health, and affordability Identify potential financial challenges and propose appropriate solutions Maintain accurate records of leads, interactions, and follow-upsProduct Matching & Advisory
Apply strong product knowledge to match suitable home finance solutions to client needs Clearly explain application procedures and applicable credit criteria Provide upfront guidance on requirements, documentation, and any potential complexities Ensure all supporting documents are accurate and completeApproval & Deal Closure
Explain final approval outcomes, including all terms and conditions, to clients Clearly summarise the benefits, features, and obligations of the approved home loan package Ensure a smooth and professional closing processClient Relationship Management
Maintain regular contact with clients throughout the application and approval journey Provide timely updates and clear responses to client queries Maintain post-approval contact to ensure ongoing satisfaction and request referralsApplication Capture & File Management
Accurately complete and capture home loan applications in line with client needs and qualification criteria Compile, verify, and submit complete application files ready for processing Ensure compliance with internal processes and credit requirements
Experience & Skills
Matric qualification Own reliable vehicle and a valid drivers license Clear credit record (no debt review or adverse listings) Minimum of 2 years proven success in sales conversions Experience in proactive prospe
08 Jan 2026;
from:
gumtree.co.za