Where

CRM and Marketing Operations Manager

Job Placements
Johannesburg Full-day Full-time

Description:

Qualification
  • Bachelorâ??s degree in Marketing, Business, Information Systems, or a related field
  • Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service HubsRequirements
    • Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist.
    • Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its integration with a CRM like HubSpot.
    • Demonstrated proficiency in utilizing AI tools for marketing and operational efficiency (e.g. for content generation, data analysis, workflow automation, or predictive lead scoring).
    • Demonstrable experience in lead generation, including hands-on execution of email marketing and social media marketing campaigns.
    • Deep understanding of the full marketing and sales funnel, customer journey mapping, and lead nurturing principles.Duties
      • Serve as the primary system administrator for HubSpot, managing all technical aspects including user setup, roles, workflows, automation, and data integrity.
      • Oversee the critical integration and data synchronisation between HubSpot and ERP, SAP Business One (SAP B1).
      • Collaborate with the marketing department to design, execute, and measure multi-channel lead generation campaigns.
      • Creating and managing email marketing campaigns and company's social media marketing.
      • Utilize AI-powered tools for content creation.
      • Handling and delegating website enquiries and ensuring prompt, professional follow-up.
      • Design and implement communication workflows in HubSpot to nurture leads, provide order updates, and manage the customer experience throughout the sales process.
      • Develop and maintain dashboards to track the full marketing and sales funnel, from lead acquisition cost to conversion rates and customer lifetime value.
      • Develop and deliver training to ensure sales and service teams are proficient in using the CRM and adhering to communication best practices.
08 Jan 2026;   from: gumtree.co.za

Similar jobs

Description: Executive Assistant / Operations Manager Marketing Agency Help Run and Scale a ... agency. The Role: Executive Assistant / Operations Manager This role serves as the ... summaries and maintain accurate project/CRM systems Document, refine, and ...
5 days ago
  • Crayon Technologies (Pty) Ltd
  • Johannesburg
Description: How you'll role As a Senior Operations Manager, you will be at the helm of ensuring the seamless execution of all operations in a Premium Finance business. Your leadership will drive process efficiency, compliance, and client satisfaction, ...
26 days ago
  • Crayon Technologies (Pty) Ltd
  • Johannesburg
Description: How you'll role As a Senior Operations Manager, you will be at the helm of ensuring the seamless execution of all operations in a Premium Finance business. Your leadership will drive process efficiency, compliance, and client satisfaction, ...
26 days ago
  • Crayon Technologies (Pty) Ltd
  • Johannesburg
Description: How you'll role As a Senior Operations Manager, you will be at the helm of ensuring the seamless execution of all operations in a Premium Finance business. Your leadership will drive process efficiency, compliance, and client satisfaction, ...
26 days ago