Description:
ISO Consultant
Location: Meyerton
MID609
On behalf of our client, a growing specialist consultancy, we are seeking a motivated ISO Consultant to join their team. Following a year of significant expansion, our client is looking for a professional to lead internal audits and management system implementations.
The Opportunity: This role is ideal for an ISO professional who thrives on client engagement and high-level service delivery. You will be responsible for:
Internal Audits:
Conduct comprehensive internal audits for clients to assess their compliance with ISO standards applicable to that organization.
Analyse audit findings and provide detailed audit reports.
Collaborate with clients to address any non-conformities.
Management System Implementation:
Assist clients in developing and implementing effective management systems to meet ISO standards in accordance with an Institute methodology where applicable.
Provide guidance on documentation, procedures, and best practices to ensure effective integration of ISO requirements into the client's operations.
3rd party audit participation:
Attend 3rd party and/or supplier audits where requested by clients and ensure any findings or feedback is noted for follow up discussion internally and with clients.
Assist clients with completing any corrective action reports which may be required should any findings be raised.
Customer Relationship Management:
Build and maintain strong relationships with clients through proactive engagement, understanding their needs, and delivering high-quality service.
Act as the first point of contact for clients, addressing inquiries, providing updates, and managing expectations throughout the consulting process.
Engage with the Operations Director and relevant customer contacts to define scope and provide quotes when any new requirements arise which are not part of an existing contract or scope of work.
Team Building & Personal Development:
Be responsible for expanding your knowledge in other ISO standards
Occasionally assist team members with peer reviews of documentation and reports written for their assigned customers.
Client Education:
Conduct training sessions using client approved materials and content for client staff to increase awareness and understanding of ISO standards and defined processes.
Documentation and Reporting:
Prepare and maintain accurate documentation related to audits, projects, manage