Groups and Incentives Relief Consultant

Description:

This world-renowned travel company is known for its immersive, luxury experiences that connect guests with pristine wilderness and vibrant local cultures. They're looking for someone who is passionate, purpose-driven, and committed to delivering exceptional hospitality while upholding strong values of sustainability, community, and conservation.

Core Criteria:

• Min 3 - 5 years inbound tour consulting experience
• Excellent attention to detail
• Strong organizational skills
• Strong analytical skills
• Team player
• In depth knowledge of Tourplan, Wetu and Microsoft systems
• Eagerness to take initiative
• In-depth knowledge of the Tourism industry including trends and customer expectations
• Excellent knowledge of SA, Southern and Eastern Africa
• Good knowledge on crisis managementKey outputs:
  
  • Supervising the responsibilities of assigned team members
  • Assisting and developing agent and hosted educational bookings
  • Implementation of systems
  • Chasing provisional bookings for the team
  • Following up on dead leads
  • Assisting in loading bookings for consultants during peak periods
  • Assisting with procurement
  • Occasionally traveling with groups to assist with operations