Description:
Job Description:- To coordinate, plan and deliver daily team tasks in the repairs, servicing and support services function through the execution of pre-defined objectives as per agreed OEM standard operating procedures.
Specific Role and Responsibilities:
- Ensure an optimal productive and an efficient team
- Ensure quality workmanship delivered to customers
- Communicate technical information, challenges and decisions to customers
- Ensure engaged workshop staff
- Development of employees and ensure required certification is in for the specific tasks
- Responsible for Health and Safety
- Admin functions - check Job cards etc
- Manage workshop assets
- Plan and gear workshop team according to available hours daily
- Assist technicians with diagnostic problems
- Test drive vehicles
- Supervise technical staff
- Communicate with customers and technical matters
- Oversee teamwork between Service Advisors, Booking clerk and Technicians
- Maintenance of hand tools
- Quality workmanship is rendered by technicians
- Manage apprentices
- Oversee correctness of job cards, clocking hours etc
- Manage work in progress
Qualifications and Experience:
- Grade 12/ Matric
- Qualified Technician
- Computer Literacy
- Knowledge of Kia and dealerships policies and procedures
- Knowledge of service core processes
- Supervisory/ Management courses would be beneficial
- Previous relevant work experience as a technician
- Supervisory skills
- Customer Focus and Relationships
- communication and Influence
- Computer Literate. - Audi System Use
- Market and territory focus relationship
- Brand alignment
- Professional and technical expertise in vehicle service and repair maintenance
Requirements:
- To coordinate, plan and deliver daily team tasks in the repairs, servicing and support services function through the execution of pre-defined objectives as per agreed OEM standard operating procedures.
- Ensure an optimal productive and an efficient team
- Ensure quality workmanship delivered to customers
- Communicate technical information, challenges and decisions to customers
- Ensure engaged workshop staff
- Development of employees and ensure required certification is in for the specific tasks
- Responsible for Health and Safety
- Admin functions - check Job cards etc
- Manage workshop assets
- Plan and gear workshop team according to available hours daily
- Assist technicians with diagnostic problems
- Test drive vehicles
- Supervise technical staff
- Communicate with customers and technical matters
- Oversee teamwork between Service Advisors, Booking clerk and Technicians
- Maintenance of hand tools
- Quality workmanship is rendered by technicians
- Manage apprentices
- Oversee correctness of job cards, clocking hours etc
- Manage work in progress
- Grade 12/ Matric
- Qualified Technician
- Computer Literacy
- Knowledge of Kia and dealerships policies and procedures
- Knowledge of service core processes
- Supervisory/ Management courses would be beneficial
- Previous relevant work experience as a technician
- Supervisory skills
- Customer Focus and Relationships
- communication and Influence
- Computer Literate. - Audi System Use
- Market and territory focus relationship
- Brand alignment
- Professional and technical expertise in vehicle service and repair maintenance
07 Jan 2026;
from:
careers24.com