Description:
SPAR Wellington – Instore Customer service & Marketing Agent
Job Summary:
To represent the brand within retail locations, actively engaging customers, demonstrating products/services, and converting interest into sales to achieve promotional goals and enhance brand visibility.
Key Responsibilities:
· Customer Engagement: Approach and interact with walk-in customers, identify needs, and build rapport.
· Product Expertise: Learn and accurately convey product features, benefits, and usage.
· Demonstrations: Perform product demos, use visual aids (charts, videos), and distribute samples/brochures.
· Sales Generation: Persuade customers, answer questions, overcome objections, and drive purchases.
· Merchandising: Set up and maintain promotional stands/displays, ensuring products are stocked.
· Reporting: Log customer feedback, interest levels, and sample distribution for campaign tracking.
· Training: Attend all campaign-specific training sessions.
Required Skills & Attributes:
· Communication: Excellent verbal, listening, and presentation skills.
· Interpersonal: Friendly, approachable, extroverted, and persuasive.
· Sales-Oriented: Driven to meet targets, with a proactive, enthusiastic attitude.
· Adaptable: Comfortable in fast-paced retail settings.
· Professional: Presentable appearance (specific attire often required).
· Tech-Savvy: Own smartphone for reporting and social media posts. (Data will be provided)
· Contactable references
Qualifications & Experience:
· Education: High school diploma or equivalent.
· Experience: Previous retail, sales, or promotional experience is often preferred.
· Logistics: Reliable transportation and ability to work flexible hours/stand for long periods.
Start Date: Immediate
Salary: Negotiable (Basic + Commission)
Send CV to: wellington3@retail.spar.co.za