Description:
An established company within the financial sector is seeking to hire a highly skilled and experienced IT INFRASTRUCTURE AND OPERATIONS MANAGER to join their team. This is an excellent opportunity for an professional with strong communication (both verbal and written), design thinking and team leadership abilities to grow their career within a reputable organisation. Your:
Formal Education:
Bachelors Degree in Information Technology, Systems or Engineering or related field from an accredited institution is required; ITIL certification.Experience:
8-10 years relevant ICT experience in operations management.
Previous experience of leading an operations management team within an IT capacity.
Proven knowledge and experience of delivering technical support services.
Demonstrated experience with IT systems and IT management as a senior level with a sequence of increasing responsibilities in large and diverse business settings.
Experience in working through major organizational change.
A track record of providing cloud infrastructure services to a geographically diverse and complex organisation.
A track record of successful large project implementations.
Demonstrated ability to work effectively with other managers to achieve key business and technology goals.
Knowledge:
Managerial abilities at senior level; High level negotiation skills; Project management Relevant regulatory knowledge; System Development Life cycle (SDLC); IT Architecture. Knowledge about joint standards within the financial sector.Skills:
Communication, both verbal (e.g., presentations, seminars, etc.) and written (e.g., reports, articles, etc.); Design Thinking and Group session facilitation; Team leadership.Duties:
Ensure policies and procedures are aligned to strategy, legislative, regulatory and internal requirements (including standards and best practice); Plan all aspects of infrastructure environment to optimally deliver service to the Group; Plan staff and resource requirements to deliver on agreed ICT strategy; Manage all infrastructure areas plan, implement, operate, monitor and measure according to the agreed standards and best practices selected; Conduct technology research related to Infrastructure to remain abreast of current developments and future trends; Managing the day to day operational and projects tasks within the IT Infrastructure team; Managing the organizations network infrastru