Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - IMFRG East Rand

Description:

• • Job Description:
    • The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
      
    Specific Role Responsibilities Processes and governance:
    • Identify and apply known solutions to operational problems and escalate unresolved issues
    • Deliver on agreed performance targets according to set procedures and service level agreement
    • Report on transactional activities to provide timely information for decision making in area of accountability
    • Execute work in line with governance and compliance processes
    • Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
    • Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
    • Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
    • Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
    • Process all leads of prospective customer and follows up on possible sales
      
    • Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
    • Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
    Finance:
    • Execute work activities effectively and efficiently in order to prevent financial losses
    Qualifications and Experience:
    • Matric Certificate
    • 3-5 years working experience in a similar environment
    • A valid South African driver's license
    Skills and Personal Attributes:
    • Developing sale
    • Making a sale
    • Persuasive selling skills
    • Product and or service knowledge
    • Trust and integrity
    
    
    

Requirements:

• • Job Description:
    • The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
      
    Specific Role Responsibilities Processes and governance:
    • Identify and apply known solutions to operational problems and escalate unresolved issues
    • Deliver on agreed performance targets according to set procedures and service level agreement
    • Report on transactional activities to provide timely information for decision making in area of accountability
    • Execute work in line with governance and compliance processes
    • Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
    • Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
    • Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
    • Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
    • Process all leads of prospective customer and follows up on possible sales
      
    • Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
    • Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
    Finance:
    • Execute work activities effectively and efficiently in order to prevent financial losses
    Qualifications and Experience:
    • Matric Certificate
    • 3-5 years working experience in a similar environment
    • A valid South African driver's license
    Skills and Personal Attributes:
    • Developing sale
    • Making a sale
    • Persuasive selling skills
    • Product and or service knowledge
    • Trust and integrity
    
    
    

• Job Description:
  • The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
    
  Specific Role Responsibilities Processes and governance:
  • Identify and apply known solutions to operational problems and escalate unresolved issues
  • Deliver on agreed performance targets according to set procedures and service level agreement
  • Report on transactional activities to provide timely information for decision making in area of accountability
  • Execute work in line with governance and compliance processes
  • Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
  • Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
  • Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
  • Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
  • Process all leads of prospective customer and follows up on possible sales
    
  • Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
  • Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
  Finance:
  • Execute work activities effectively and efficiently in order to prevent financial losses
  Qualifications and Experience:
  • Matric Certificate
  • 3-5 years working experience in a similar environment
  • A valid South African driver's license
  Skills and Personal Attributes:
  • Developing sale
  • Making a sale
  • Persuasive selling skills
  • Product and or service knowledge
  • Trust and integrity
  
  
  

• The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
  

• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customer and follows up on possible sales
  
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

• Execute work activities effectively and efficiently in order to prevent financial losses

• Matric Certificate
• 3-5 years working experience in a similar environment
• A valid South African driver's license

• Developing sale
• Making a sale
• Persuasive selling skills
• Product and or service knowledge
• Trust and integrity