Service Advisor

Description:

Job Title: Service Advisor

Location: Hyundai Western Cape Region

Job Type: Full-Time

Job Description:

As a Service Advisor, you will be responsible for providing excellent customer service to clients who are bringing their vehicles in for maintenance or repairs. Your primary role will be to act as a liaison between the customer and the technicians in order to ensure that the customer's needs are met in a timely and efficient manner. Additionally, you will be responsible for communicating the status of the customer's vehicle and providing accurate estimates for any necessary repairs.

Key Responsibilities:

- Greet customers in a friendly and professional manner
- Listen to customer concerns and accurately document their service needs
- Communicate with technicians to ensure that repairs are completed in a timely manner
- Provide accurate estimates for repairs and communicate any necessary updates to the customer
- Coordinate loaner vehicles or transportation for customers when needed
- Follow up with customers to ensure their satisfaction and address any concerns
- Maintain a clean and organized work area

Requirements:

- High school diploma or equivalent
- Previous experience in customer service or automotive service is preferred
- Excellent communication and interpersonal skills
- Ability to work well in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficient in computer software and able to learn new systems quickly

If you are a customer-focused individual with a passion for the automotive industry, we encourage you to apply for the Service Advisor position at [insert company name]. Join our team and help us deliver top-notch service to our valued customers.