Description:
A 4 star hotel in Stellenbosch requires a Receptionist:
Receptionist responsible for the following:
· The acquisition and maintenance of GUESTS
· Welcomes and registers GUESTS upon arrival
· Allocate Rooms
· Handle GUEST queries and requests, arranging assistance when necessary
· Operate Property Management System: OPERA
· Operate the hotels switchboard and direct incoming calls, taking and relaying messages, execute wake up calls etc.
· Prepare GUEST folio and check GUEST out upon departure
· Will be required to take live booking enquiries, following through with the hotels reservations procedure
· Complete various aspects of Front Office administration and standard operating procedures of the hotel
Receptionist Job Specification:
· Previous hotel experience is an advantage
Minimum Grade 12 or equivalent required
Knowledge of OPERA would be a distinctive advantage
· Must be Trustworthy
· Computer Orientation beneficial
· Excellent communication skills, both written and verbal
· Excellent GUEST relations skills
· Ability to work shifts, weekends and public holidays
· Ability to work in a TEAM
· Positive Attitude
· Well groomed, presentable and professional manner
If you meet with the above, please send your CV and expected salary to cvstellenboschhotel@gmail.com