Description:
Scope of Work
To implement and maintain an Enterprise Risk Management (ERM) process at both Group and Operational levels, ensuring alignment with the organisations strategic objectives. This includes establishing, implementing, and monitoring risk management strategies, systems, and standards that optimise the identification, mitigation, and management of risk. The role is also accountable for the strategic oversight and optimisation of the Groups insurance portfolio including policy design, placement, administration, claims management, and broker performance to ensure adequate protection of Group assets and continuity of operations.
Roles and Responsibilities
Business and Financial
Manage function expenditure within the approved budget, including risk and insurance spend.
Develop the ERM strategy in conjunction with the Chief of Staff to align with Group strategy and objectives.
Oversee the insurance strategy, including risk financing structures and adequacy of insurance cover across the Group.
Ensure all business continuity plans are aligned with both risk registers and insured risk events.
Lead the negotiation and placement of insurance programmes in collaboration with brokers and insurers.
Monitor insurance claims, deductibles, premium allocations, and uninsured losses to identify trends and cost-saving opportunities.
Ensure the insurance programme is cost-effective, comprehensive, and appropriately benchmarked against industry standards.
Customers and Stakeholders
Provide expert advice to management and business units on both risk and insurance matters, including contractual liabilities, new business ventures, asset acquisitions, and project risks.
Maintain strong working relationships with insurance brokers, underwriters, and loss adjusters to optimise service delivery and coverage.
Ensure clear and timely communication of insurance programme details, claim processes, and policy changes to stakeholders.
Operational Processes
Maintain and update Group risk registers, dashboards and Combined Assurance Plans.
Evaluate and report on insurance coverage gaps, uninsured exposures and emerging insurable risks.
Lead the renewal process for all insurance policies, ensuring timely submission of declarations and accurate data provision.
Oversee claims management processes to ensure efficient resolution and recoveries, including root cause analysis and lessons learned.
Ensure insurance policies reflect the Groups asset base, risk profile, and evolving operations across geographies.
Maintain and improve the insurance manual and ensure compliance with internal controls and audit standards.
Collaborate with procurement and legal teams to ensure insurance requirements in contracts are robust and enforceable.
People Leadership and Developmen