Description:
The Operations Manager is responsible for the seamless day-to-day operation of a luxury safari lodge, ensuring world-class guest experiences, exceptional service standards, and strong operational discipline. As a key member of the Senior Leadership Team, the Operations Manager partners closely with the General Manager and assumes full operational oversight and ambassadorial responsibility in the GMs absence.This role requires a hands-on leader with a deep understanding of luxury hospitality, safari lodge operations, and remote destination managementsomeone who leads with presence, precision, and genuine care for guests, staff, and the environment.
Core criteria:
- Proven experience in luxury hospitality operations, preferably within safari lodges or remote destinations.
- Proven experience in a senior operational or lodge management role.
- Hospitality qualification or equivalent operational experience (advantageous).
- Strong understanding of luxury service standards, guest experience design, and personalised hosting.
- Solid operational knowledge across F&B, housekeeping, maintenance, and front-of-house.
- Experience managing operations in remote or wilderness environments.
- Financial and cost-awareness, particularly in F&B and operational controls.
- Willingness to live on-site in a remote lodge environment.
- Flexible working hours, including weekends and public holidays.
- Strong communication skills and ability to engage with international guests and stakeholders. Key Responsibilities:
- Leadership & Culture
- Luxury Guest Experience
- Operational Excellence & Compliance
- Training & Development
- Maintenance & Asset Care
- Food & Beverage Oversight
- Sales & Stakeholder Engagement
- Reporting & AdministrationThis is a live-in position.
Salary: R40kpm
25 Dec 2025;
from:
gumtree.co.za