Description:
We are launching a new express retail food concept in Cape Town and are looking for a hands-on Operations / Launch Manager to help take the business from setup through to stable daily operations.
This role is suited to an experienced retail or supermarket floor / store manager who understands people management, stock control, food safety, waste management, and profitability, and who is ready to step into a broader leadership role.
Key Responsibilities:
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Assist with the setup and opening of a new retail food business
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Recruit, train, and manage staff
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Oversee daily store operations, including opening/closing procedures
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Manage ordering, stock control, waste, and shrinkage
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Maintain food safety, health & safety, and security standards
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Monitor GP%, costs, and operational performance
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Work closely with the owner during the launch and trial period
Requirements:
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Proven experience in retail, supermarket, or food-based operations
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Strong people leadership and disciplinary experience
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Solid understanding of stock control, GP, and waste management
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Hands-on, reliable, and accountable
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Able to work under pressure and take ownership of operations
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Experience opening or helping launch a store will be a strong advantage
Important:
This is a senior operational role, not an entry-level position.
A trial period will apply, with clear KPIs and the opportunity for growth and increased responsibility based on performance.How to Apply:
Interested candidates should email a CV and short introduction outlining their experience to:
eddie3039@gmail.com
Only shortlisted candidates will be contacted.
SPAR operators would suit this position
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