Description:
Utilities Specialist | South Africa | Permanent
Are you experienced in managing utility accounts, queries, and stakeholder relationships within a municipal or utilities environment? This role offers the opportunity to play a critical part in ensuring accurate, efficient, and timeous utility account management across a national infrastructure portfolio.
The Utilities Specialist is responsible for engaging with utility service providers to manage queries, resolve disputes, open and close accounts, and handle terminations. The role requires close coordination with internal teams and external stakeholders to ensure accurate billing, timely resolutions, and effective tracking of all utility-related activities. Attention to detail, strong follow-through, and professional communication are essential.
The position is situated within a utilities transfer project environment, supporting business continuity by ensuring that all utility accounts are correctly established, maintained, and closed, while payments, deposits, and credits are tracked and recovered as applicable.
Our client operates within a large-scale infrastructure and asset environment, working closely with municipalities, landlords, and national utility providers. The organisation values accountability, structured processes, and proactive stakeholder engagement.
What You’ll Do
Engage with utility service providers to resolve queries and disputes
Open, transfer, and terminate utility accounts accurately and timeously
Coordinate and assist with meter readings
Track payments, deposits, and credit recoveries
Maintain progress trackers, reports, and supporting documentation
Liaise professionally with internal departments and external stakeholders
Source and distribute key utility-related information across the business
What You Bring
Matric / Grade 12