Description:
A recent professional profile photo is to accompany your application.EMPLOYMENT TYPE : Permanent
SECTOR : Management
BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
Matric certificate (Grade 12) and relevant tertiary education Minimum of 23 years of relevant work experience (preferably in storage, retail, or property management) Own reliable transport and a valid drivers license Strong leadership, communication, and organizational skills Professional telephone etiquette and computer literacy Proficiency in Microsoft Office (experience with Sage Evolution is advantageous) Customer-focused, service-oriented, and solution-driven attitude Willingness to work at different sites within the region
DUTIES:
Branch Operations & Administration:
Oversee the daily operations of the branch and ensure smooth functioning across all departments Maintain a professional, clean, and welcoming environment, including gardens, communal areas, offices, and bathrooms Manage general office duties such as reception, telephones, client assistance, ordering consumables, and maintaining printing stations Ensure accurate record keeping, FICA compliance, and contract management Conduct daily facility inspections and assign maintenance or cleaning tasks as needed Accurately capture all quotations, contracts, and customer interactions on Sage Evolution Submit regular reports and updates to the Regional Manager
Sales & Client Relations:
Drive sales of units, parking, office, and warehouse space, and meet occupancy targets Convert leads and upselling available service packages Handle all client interactionsnew, existing, or exitingwith professionalism and efficiency Respond promptly to enquiries, process refunds and deposits, and resolve client concerns Promote the brand to attract leads and improve sales conversion
Customer Service Excellence:
Maintain high standards of service for all clients and walk-ins Manage client feedback, complaints, and queries with a solutions-oriented approach Build and maintain long-term client relationships to promote retention
Facility & Property Management:
Monitor the cleanliness and upkeep of all areas, including bin clearing, garden maintenance, and sweeping Coordinate and supervise branch maintenance, including plumbing, lighting, painting, and signage Submit maintenance and OH&S (Occupational Health & Safety
21 Jul 2025;
from:
gumtree.co.za