Description:
Role Purpose The Regional Branch Manager is responsible for leading and managing all operational, commercial, and administrative functions of the Technology Division within their assigned region. This role ensures the successful delivery of projects and SLAs, maintains client satisfaction through regular engagement and retention initiatives, and drives both operational performance and business growth. The Regional Branch Manager acts as the face of Bidvest Protea Coin within the region, ensuring that national strategy is executed locally while upholding company standards of quality, integrity, and professionalism.
Regional Leadership & Strategy Execution
Lead all regional activities in alignment with the strategic direction set by the Managing Executive Technology. Implement national operational standards, quality frameworks, and reporting systems within the region. Develop regional business and operational plans to achieve financial, client, and service delivery objectives. Serve as the primary liaison between head office and the regional teams, ensuring alignment and accountability. Drive a culture of operational excellence, customer focus, and continuous improvement.Operations & Service Delivery
Oversee all projects, maintenance, and SLA service delivery in the region. Ensure service performance, preventative maintenance, and turnaround times meet or exceed SLA commitments. Coordinate closely with the National Service Manager, National Project Manager, and QA/HSE Managers to ensure delivery excellence and compliance. Monitor resource utilisation, schedule adherence, and cost efficiency across the regional portfolio. Ensure all activities comply with company policies, health and safety standards, and client requirementsBusiness Development, Client Retention & Relationship Management
Take full ownership of client retention and relationship management within the region. Conduct re
20 Dec 2025;
from:
gumtree.co.za